Savannah Lewis
Server
Nashville,TN
Summary
Proven leader in hospitality, excelling in customer service and POS systems at The Lost Mule, significantly enhanced dining experiences and table turnover rates. Expert in fostering teamwork and collaboration, the proactive approach and relationship-building skills have consistently improved service quality and efficiency.
Overview
2
2
years of professional experience
Work History
Lead Server
The Lost Mule
Florence
7 2022 - 2 2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Improved overall table turnover rate by efficiently completing tasks such as clearing dishes and resetting tables between parties.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Morning Baker
Whimsy Cookie
Madison, MS
02.2020 - 07.2020
- Collaborated with team members to ensure seamless transitions between shifts and maintain a well-stocked bakery display.
- Operated and maintained bakery equipment, including ovens and mixers.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Enhanced product quality by adhering to strict baking guidelines and maintaining consistency in ingredient measurements.
Server
Mugshots Grill & Bar
Flowood, MS / Pearl, MS
03.2018 - 05.2019
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Richland High School
Richland, MS05.2019
Skills
Teamwork and Collaboration
Fine dining experience
Customer Service
Positive and Friendly Attitude
Problem-Solving
POS Systems
Relationship Building
Time Management
Problem-solving abilities
Timeline
Morning Baker
Whimsy Cookie
02.2020 - 07.2020
Server
Mugshots Grill & Bar
03.2018 - 05.2019
Lead Server
The Lost Mule
7 2022 - 2 2023
High School Diploma -
Richland High School