SAVANNAH MASSENGILL
Knoxville
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
BARISTA
Komma Tea
Knoxville, TN
01.2025 - 05.2026
- Operated cash registers to process customer payments.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty coffee and tea beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
RECEPTIONIST
Covenant Health Systems
Knoxville, TN
03.2024 - 12.2024
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Science - Imaging Sciences
Pellissippi State Community College
Knoxville, TN12.2026
Skills
- Time management
- Attention to detail
- POS systems
- Team player
- Hospitality service expertise
- New hire training
Timeline
BARISTA
Komma Tea
01.2025 - 05.2026
RECEPTIONIST
Covenant Health Systems
03.2024 - 12.2024
Associate of Science - Imaging Sciences
Pellissippi State Community College