Dynamic individual with hands-on experience in funeral services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Apprentice Funeral Director and Embalmer
Shelton-hunt Funeral Home Funeral Home
09.2024 - Current
Maintained a clean and welcoming visitation area, allowing families to grieve and remember their loved ones in a comforting space.
Assisted in embalming procedures under supervision to preserve bodies according to industry standards and family wishes.
Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
Collaborated with the funeral director to ensure smooth and efficient operation of daily services, resulting in positive feedback from clients.
Facilitated viewings and visitations by preparing the deceased''s appearance according to family requests while adhering to safety guidelines.
Managed inventory of caskets, urns, flowers, and other merchandise, ensuring availability of high-quality products for grieving families.
Conducted thorough consultations with families to understand their needs and preferences for personalized memorial services.
Demonstrated professionalism and empathy when interacting with clients, creating an atmosphere of trust and comfort during their time of need.
Picked up deceased at private homes, hospitals and county morgues.
Closed and secured caskets and led funeral corteges to churches and burial sites.
Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Performed embalming procedures and updated case study reports.
Communicated with insurance companies to secure death benefits for payment of services.
Completed death certificates, burial permits and other legal documents for families.
Improved appearance of remains with use of cosmetics.
Arranged clergy, music and other service details for clients.
Prepared remains for services, viewings, and cremations.
Maintained a sanitary work environment by adhering to strict safety and cleanliness protocols.
Minimized risk of workplace injuries through consistent adherence to OSHA guidelines for handling hazardous materials.
Established trust and rapport with colleagues across various departments by demonstrating exceptional teamwork and collaboration during challenging cases.
Enhanced family satisfaction by providing compassionate and professional embalming services.
Adhered to health and sanitation laws for all embalming processes.
Dressed bodies and placed in caskets.
Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
Secretary
Lindell Street Law
04.2024 - 09.2024
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Entered data into system and updated customer contacts with information to keep records current.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Improved office workflow by redesigning document submission process.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Bookkeeper
Obion Farmers Co-op
06.2021 - 04.2024
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Reconciled and corrected issues with financial records.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Generated invoices upon receipt of billing information and tracked collection progress.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Matched purchase orders with invoices and recorded necessary information.
Scale House Operator
Turner Grain Company
03.2017 - 03.2023
Operated weigh scales and issued tickets.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
Demonstrated excellent communication skills when coordinating with transportation companies regarding scheduling and load information updates.
Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
Guided operators to correct railcar location.
Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Checked loads to identify contents and unauthorized or highly regulated materials.
Education
Associate of Applied Science - Mortuary Science
John A. Gupton
Nashville, TN
01-2026
Skills
Office administration
Compassionate demeanor
Body preparation
Professional appearance
Mortuary operations
Compassionate communication
Valid Tennessee driver's license
Obituary writing
MS word, excel, Quickbooks and outlook
Embalming coordination
Problem-solving
Attention to detail
Affiliations
Tennessee Funeral Directors Associations
Interests
Embracing outdoor adventures such as hunting and fishing
Taxidermy
Reading
Sports (VOLS & Phillies)
Youth mentor, providing guidance and support to empower the next generation of leaders
I enjoy helping others and giving back to the community
Timeline
Apprentice Funeral Director and Embalmer
Shelton-hunt Funeral Home Funeral Home
09.2024 - Current
Secretary
Lindell Street Law
04.2024 - 09.2024
Bookkeeper
Obion Farmers Co-op
06.2021 - 04.2024
Scale House Operator
Turner Grain Company
03.2017 - 03.2023
Associate of Applied Science - Mortuary Science
John A. Gupton
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