Detail-focused professional with a solid foundation in medical coding and billing. Proven ability to manage multiple tasks effectively while demonstrating adaptability and critical thinking. Eager to apply organizational skills to enhance operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Operator
Sole Collections
Murfreesboro, TN
12.2019 - 07.2021
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
Owner/Operator
Flip N' Axe (Axe Throwing and Rage Room Location)
Murfreesboro, TN
12.2020 - 06.2021
Managed daily operations of axe throwing and rage room activities.
Trained staff on safety protocols and equipment handling.
Developed engaging customer experiences to enhance satisfaction.
Oversaw inventory management for supplies and merchandise.
Implemented marketing strategies to increase local awareness.
Coordinated events and group bookings for enhanced revenue streams.
Analyzed customer feedback to improve service offerings effectively.
Managed day-to-day business operations.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
International Student Ambassador at USCiS,U.S.Citizenship Immigration Services,International Student Ambassador at USCiS,U.S.Citizenship Immigration Services,