Scott Keefer
Chattanooga
Summary
Dynamic and results-driven professional with a proven track record at JDOG INC, excelling in time management and conflict resolution. Adept at enhancing customer satisfaction through effective communication and relationship building, while ensuring optimal inventory control. Committed to delivering exceptional service and fostering loyalty in diverse environments.
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
8
8
years of professional experience
Work History
Delivery Driver
JDOG INC
Dayton
10.2018 - Current
- Efficiently loaded and unloaded packages to ensure timely deliveries.
- Inspected vehicles for safety and maintenance compliance prior to shifts.
- Collected customer signatures upon completion of each delivery.
- Adhered to safety protocols for secure package handling.
- Drove safely in various weather conditions, including rain, snow, and ice.
- Resolved customer service complaints with professionalism to uphold trust and loyalty.
Salesperson
TROC
Dayton
07.2018 - 10.2018
- Engaged customers to assess needs and preferences for tailored solutions.
- Managed inventory levels to ensure optimal product availability and organization.
- Collaborated with team members to meet sales goals and objectives effectively.
- Cultivated relationships with clients to enhance loyalty and encourage repeat business.
- Addressed customer inquiries and concerns promptly to uphold satisfaction.
- Resolved customer complaints efficiently to maintain a positive experience.
Salesperson
Russell Cellular Verizon Wireless
Soddy Daisy
07.2017 - 06.2018
- Engaged customers to identify needs and preferences effectively.
- Demonstrated product features to enhance overall customer experience.
- Collaborated with team members to meet and exceed sales targets.
- Resolved customer inquiries promptly, maintaining high satisfaction levels.
- Developed strong customer relationships to drive increased sales.
- Educated customers on available products and services.
- Advised customers on latest product features and benefits.
- Provided personalized service through various communication channels.
Education
High School Diploma -
Sissonville High School
Charleston, WV05-2013
Skills
- Time management and advanced planning
- Inventory control
- Conflict resolution
- Attention to detail
- Customer relationship management
- Weather adaptability
- Verbal and written communication
Timeline
Delivery Driver
JDOG INC
10.2018 - Current
Salesperson
TROC
07.2018 - 10.2018
Salesperson
Russell Cellular Verizon Wireless
07.2017 - 06.2018
High School Diploma -
Sissonville High School