SCOTT O'TOOLE
Senior Program Manager
Nashville
Summary
Senior Program Manager, Last-Mile Fleet Parking & Real Estate owning fleet parking procurement, lease negotiation, and portfolio management across 674+ last-mile delivery stations in North America. Directs a $145M annual operating budget across four business units and has delivered 1,230 site procurement approvals, 520 lease terminations, and $155M in cumulative operating cost savings. Builds automation, utilization dashboards, and audit programs that improve capacity planning, safety compliance, and project delivery speed.
Overview
10
10
years of professional experience
Work History
Senior Program Manager, Last-Mile Fleet Parking & Real Estate
Amazon
07.2021 - Current
- Own end-to-end procurement, lease negotiation, and portfolio management for off-site fleet parking across North America — $145M/year operating budget, 674+ delivery stations, four business units
- Delivered 190 site procurement approvals YTD (26 new proposals, 164 lease renewals) enabling $30.2M in strategic decision-making; terminated 96 underperforming leases, eliminating $19.5M in dead rent.
- Delivered 190 site procurement approvals YTD (26 new site proposals, 164 lease renewals) representing $30.2M in decision-making; terminated 96 underperforming leases to eliminate $19.5M in dead rent
- Created a capacity utilization dashboard integrating real-time occupancy data with long-range volume forecasts, providing 52-week visibility to Finance, Fleet Management, and Real Estate stakeholders
- Streamlined intake and workflow automation (ticketing + project management) allowing a single PM to manage 149 peak-season requests (+94 YoY) across Finance, Real Estate, Safety, Operations, and Procurement.
- Built intake and workflow automation (ticketing + project management) enabling a single PM to manage 149 peak-season requests (+94 YoY), coordinating across Finance, Real Estate, Safety, Operations, and Procurement
- Reduced EV charging-site procurement timeline from 8 months to 6–8 weeks through process redesign; advanced 18 EV projects in 2026 with 14 additional in pipeline
- Reduced annual operating plans from $304M in 2023 to $145M in 2026 while accommodating 15% YoY business growth through bottom-up forecasting, lease optimization, and cost-reduction strategies; forecasted operating plan for 2027 is $132M.
Startup Project Manager, Last-Mile Delivery Network
Amazon
02.2018 - 07.2021
- Launched 11 last-mile delivery stations, increasing network capacity to approximately 1.55 million daily packages during peak seasons
- Developed site-launch training program and integrated into national launch team, scaling organization from 4 PMs to 40+ and executing 165 site launches in 2020
- Led development of internal procurement and ordering platform, streamlining equipment requisition and PO tracking for new-site launches
Area Manager II, Fulfillment Center
Amazon
05.2016 - 02.2018
- Led cross-functional team of analysts and warehouse associates to convert three product category modules ahead of peak-season deadline, ensuring operational readiness
- Created and standardized inbound receiving process, achieving 59% YoY increase in receiving throughput and enhancing efficiency
- Led a cross-functional team of analysts and warehouse associates to convert three product category modules ahead of peak-season deadline
- Implemented data-driven strategies to optimize product flow and reduce inventory discrepancies, improving overall accuracy
Education
Bachelor of Science and Engineering - Industrial and Systems Engineering
Ohio University
Athens, OhioSkills
- Program & Portfolio Management
- Strategic Planning & Execution
- Cost Optimization & Budgeting
- Process Improvement & Automation
- Data-Driven Decision Making
- Lease negotiation
- Portfolio governance
- Supply chain planning
- Capacity planning
- Site operations management
- Site acquisition
- Real estate portfolio optimization
- Lease renewal strategy
Timeline
Senior Program Manager, Last-Mile Fleet Parking & Real Estate
Amazon
07.2021 - Current
Startup Project Manager, Last-Mile Delivery Network
Amazon
02.2018 - 07.2021
Area Manager II, Fulfillment Center
Amazon
05.2016 - 02.2018
Bachelor of Science and Engineering - Industrial and Systems Engineering
Ohio University