Have 4.3 years of IT experience in software design and development with focus on Microsoft Dynamics CRM.
Experience on developing, enhancing and bug fixing for PowerPack Add-ons like PowerChat, PowerHashTag, PowerGrid and PowerAutoNumber which client is using in their MS Dynamics CRM.
Experience on Microsoft dynamic CRM 2016 and dynamic 365 entities, views, configuration, web resources and customization.
Proficiency in creating, exporting and importing managed and unmanaged solution to transfer customization from one environment to other.
Extensively worked on developing Plugins, Workflows and Business Process Flows.
Extensive experience in using plugins by using Events Pipeline like Pre-Validation, Pre Operation, Post Operation.
Expertise in client-side development using HTML, Javascript, JQuery, .NET. Built Web API using CRM Rest Builder to perform CRUD operations in CRM.
Good Knowledge of OOB functionality of Dynamics CRM 2016 Sales.
Expertise in configuring security roles, CRM plugins. Experience in using Microsoft Dynamics CRM SDK, CRM for outlook.
Quick Learner and adaptive to new technological environment.
Utilized methodologies such as Agile along with SDLC implementations.
Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
Tools: Visual Studio 2019/2022, Visual Code, SQL Management Studio 2015, Azure DevOps, MS Dynamics CRM 2016 and Dynamics 365
Implementation of custom MS Dynamics CRM plugins
Form Customization using Javascript
Created Custom Entities and Attributes based on the requirements
Wrote, debugged and deployed plugins using Visual Studio
Worked on customizing PCF control in CRM, developed Sub Business Process Flow for optionset field in CRM
Developed Plugins to create and retrieve record in CRM using dataverse
Created bot for banking project using Power Virtual Agent with Bot Framework Composer
Used TFS, GITHUB for source control of project code
Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions
Analyzed existing systems and databases and recommended enhancements to solve business needs
Collaborated closely with upper management to drive strategy through development and implementation of new processes
Communicated and explained business requirements to team members to understand and implement functional demands
Quickly learned new skills and applied them to daily tasks, improving efficiency
Education
Bachelor of Engineering - Electronics And Communications Engineering
PSNA College of Engineering And Technology
Dindigul, TamilNadu
05.2019
High School Diploma -
Velammal Matriculation Higher Secondary School
Madurai, TamilNadu
04.2015
High School Diploma -
Sree Maha Matriculation Higher Secondary School
Madurai, TamilNadu
04.2013
Technical Skills
Microsoft Dynamics CRM Customizations
Basic Knowledge of DB concepts & SQL
SDLC Process Knowledge
Programming Languages such as C#, .Net, HTML, Javascript, JQuery, FetchXML, QueryExpression
Certification
Certified in programming language C, C++, A, BIZNET Learning Solution, Madurai
Certified in MB200 - Microsoft Power Platform + Dynamics 365 Core
Certified in MB910 - Microsoft Dynamics Fundamentals (CRM)
Certified in PL200 - Microsoft Power Platform Functional Consultant
Certified in PL900 - Microsoft Power Platform Fundamentals
Accomplishments
Received recognition from the client and team for enhancing the add-on based on client requirement before the expected date of delivery.
Got appreciation from team for developing the plugin, configuring Virtual Agent and Power Automate based on client requirement, able to complete the project successfully on time.
Training
Trained in C#, .NET, SQL, 3 months, HCL
Trained and have hands on experience in Microsoft Dynamics CRM - PowerApps (Model driven App, Canvas App), Power Automate, Azure DevOps, Portal, Workflows.
Trained in Microsoft Dynamics 365 Sales, 3 months, PowerObjects
Timeline
Associate - Projects
Cognizant Technologies Solutions
08.2024 - Current
Associate Consultant
Infosys Private Ltd.
10.2022 - 07.2024
Software Engineer
HCL Technologies
05.2020 - 09.2022
High School Diploma -
Velammal Matriculation Higher Secondary School
High School Diploma -
Sree Maha Matriculation Higher Secondary School
Bachelor of Engineering - Electronics And Communications Engineering