Senthilkumar Ganesan
Chennai
Summary
To handle a challenging role on business operations as an Analyst and give an efficient and effective solution that will help the organization to achieve the best solution in business and ultimately increase its productivity in market
Overview
16
16
years of professional experience
Work History
Area Sales Manager
Axis Bank Ltd.
06.2021 - Current
- Plan and execute strategies to increase gold loan sales.
- Manage and support the sales team.
- Attract new clients and build relationships.
- Provide great service and address any issues.
- Ensure all activities meet regulatory standards.
- Assess and manage risks related to gold loans.
- Monitor sales performance and adjust as needed.
- Coordinate with other departments for smooth operations.
- Keep up with market trends and suggest improvements.
- Run marketing activities to raise awareness.
- Retain existing clients and encourage repeat business.
Sales Manager
HDFC Bank
11.2019 - 05.2021
- Increase gold loan sales and find new clients.
- Build good relationships and handle customer issues.
- Ensure all loans meet regulations and manage risks.
- Be knowledgeable about gold loans and train the team.
Sales Manager
Catholic Syrian Bank
01.2018 - 10.2019
- Increase gold loan sales and find new clients.
- Manage and motivate your sales team.
- Track sales progress and adjust plans as needed.
- Inform customers about gold loan benefits.
- Use feedback to enhance services and performance.
Sales Manager
ICICI Bank
07.2013 - 01.2018
- To include dedicated and trained staff, Branch Head and DBM in active branches
- Conducting sessions/presentations on product process & enhancements for branch’s existing & new employees
- Undertaking discussions with Branches on various MIS (Business / Quality)
Branch Manager
IIFL Gold Loan
05.2012 - 07.2013
- Responsible for handling branch responsibilities of Gold Loan business.
- Maintaining quality of the business by tracking & controlling the team
- Close review of performance of Sales team and responsible for profitability of the branch
- Ensure that all gold loan operations comply with regulatory requirements and internal policies.
Assistant Sales Manager
Axis Bank Ltd.
04.2008 - 05.2012
- Develop and implement strategies to boost the acquisition of new CASA accounts.
- Identify and pursue new business opportunities through market research, networking, and referrals.
- Conduct presentations and meetings with potential clients to promote CASA products.
- Build and nurture relationships with existing customers to encourage cross-selling and up-selling of additional banking products.
- Ensure high levels of customer satisfaction through personalized service and effective problem-solving.
Education
BBA - Business Management
Quaid-E- Milleth College of Arts & Science
Chennai06.2007
Skills
Leadership and Team Management
Organizational and Time Management
Negotiation and Persuasion
Adaptability and Resilience
Timeline
Area Sales Manager
Axis Bank Ltd.
06.2021 - Current
Sales Manager
HDFC Bank
11.2019 - 05.2021
Sales Manager
Catholic Syrian Bank
01.2018 - 10.2019
Sales Manager
ICICI Bank
07.2013 - 01.2018
Branch Manager
IIFL Gold Loan
05.2012 - 07.2013
Assistant Sales Manager
Axis Bank Ltd.
04.2008 - 05.2012
BBA - Business Management
Quaid-E- Milleth College of Arts & Science
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