Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serena Hicks

Seymour

Summary

Dedicated and experienced healthcare professional with 5 years of expertise in patient care, clinical management, and healthcare protocols. Known for reliability and flexibility in adapting to changing patient/work needs. Proficient in care coordination and patient advocacy, fostering team collaboration, trainings, and achieving positive patient outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registered Nurse, Home Health Care

CNS Cares
07.2024 - Current
  • Increased patient satisfaction by building trust through compassionate communication and active listening skills.
  • Maintained accurate and up-to-date documentation of patient progress, ensuring continuity of care between visits.
  • Facilitated seamless transitions from hospital to home care settings by collaborating with discharge planners and healthcare professionals..
  • Evaluated effectiveness of current treatment plans regularly, making adjustments as needed based on ongoing assessment data.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Evaluated LPNs performance in home, provided constructive feedback, and documented progress.

Licensed Practical Nurse

Maxim Healthcare
10.2023 - 07.2024
  • Delivered emotional support to patients and families during challenging times.
  • Reduced hospital readmissions by closely monitoring high-risk patients and promptly addressing any health concerns or complications.
  • Improved patients'' quality of life by providing compassionate care and assisting with daily living activities.
  • Facilitated effective communication among team members during shift handoffs to ensure continuity of care for all patients.
  • Promoted patient independence by teaching self-care techniques and offering guidance on managing chronic conditions.
  • Built strong relationships with patients and their families through clear communication, empathy, and understanding of individual needs.
  • Delivered exceptional wound care, including dressing changes and infection prevention measures, resulting in faster healing times for patients.
  • Ensured patient safety by consistently monitoring vital signs and administering medications as prescribed.

Licensed Practical Nurse (Private Duty)

Patriot Home Health Care
07.2021 - 10.2023
  • Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
  • Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
  • Delivered wound care and managed dressings, preventing infections and promoting healing.
  • Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
  • Conducted thorough assessments of each patient''s health status to identify potential risks or complications early on.

Licensed Practical Nurse

Jefferson Park at Dandridge
09.2020 - 09.2021
  • Supervised a nursing team of 4 personnel as a night shift charge nurse over two units.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.


Program Facilitator

Girls Incorporated of Morristown
04.2014 - 09.2020


  • Lesson planning, teaching, and mentoring children (ages 6-18) in order to meet state standards to receive funding as a non-profit organization.

Education

Associate of Science - Nursing

Walters State Community College
Morristown, TN
05-2024

Licensed Practical Nurse Diploma - Nursing

Tennesseee College of Applied Technology
Morristown
08-2020

Associate of Science -

Walters State Community College
Morristown, TN
05-2017

High School Diploma -

Morristown Hamblen High School East
Morristown, TN
05-2014

Skills

  • Patient-Centered Care
  • Clinical Management
  • Emergency Procedures
  • Triage Systems
  • Healthcare Protocols
  • Training & Development for LPN/RNs
  • Patient Communication
  • Team Collaboration & Leadership
  • Problem-solving
  • Time management
  • Attention to detail
  • Knowledge of State Board Regulations

Certification

  • Advanced Cardiac Life Support (ACLS) - NHCPS
  • Basic Life Support (BLS) - American Heart Association
  • Pediatric Advanced Life Support (PALS) - NHCPS

Timeline

Registered Nurse, Home Health Care

CNS Cares
07.2024 - Current

Licensed Practical Nurse

Maxim Healthcare
10.2023 - 07.2024

Licensed Practical Nurse (Private Duty)

Patriot Home Health Care
07.2021 - 10.2023

Licensed Practical Nurse

Jefferson Park at Dandridge
09.2020 - 09.2021

Program Facilitator

Girls Incorporated of Morristown
04.2014 - 09.2020

Associate of Science - Nursing

Walters State Community College

Licensed Practical Nurse Diploma - Nursing

Tennesseee College of Applied Technology

Associate of Science -

Walters State Community College

High School Diploma -

Morristown Hamblen High School East

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