Serenity K. Williams

My objective is to support the functioning of business operations by using verbal and communicative skills, to accurately schedule events, organize, and coordinate operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and managing day to day office needs. I am also a knowledgeable Infant Teacher well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. Offering 3+ years of education and experience, including certification in Infant CPR and first aid.

• Supervised groups of up to 15 children from three months to 5 years of age.
• Oversaw reservation payments via credit card and cash and had zero errors over the course of 3 months.
• Asked by hotel manager to handle concierge duties due to high level of professionalism and attention to detail when that individual was out sick for a week.
• Cleaned an average of 2 homes per day.
• Resolved product issue through consumer testing.