Sergio Rodriguez

I worked for Vector Marketing over the summer, and they specialize in selling "Cutco" which are high quality kitchen knives, cookware, garden tools and outdoor knives. I would do showing appointments of these products, get recommendations and network to the best of my ability.

• Assisted customers in product selection and provided exceptional service.
• Developed knowledge of product features and benefits through training sessions.
• Engaged with customers to understand needs and recommend appropriate solutions.
• Maintained a clean and organized sales floor to enhance customer experience.
• Collaborated with team members to achieve daily sales goals effectively.
• Adapted quickly to new products, promotions, and sales techniques through ongoing learning.
• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.

I did many things throughout my time at Kroger. I originally started in the online orders department and I would gather customers orders and deliver them to their car. Then I was rotated to the fuel center where I tended the counter and handled problems with the pumps, air tire station and other duties on the site. Lastly, I was rotated indoors to the front where I bagged groceries.

• Operated cash register efficiently, processing transactions accurately and maintaining a balanced drawer.
• Adapted quickly to new systems and procedures, enhancing overall operational efficiency in the store.
• Engaged in training sessions to develop skills in customer service and merchandising techniques.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Helped customers complete purchases, locate items, and join reward programs.
• Used POS system to process sales, returns, online orders, and gift card activations.

This was my first job, and at SkyZone I would monitor all the jumpers and ensure that their safety was secure. I also briefly would work in the "Cafe" shop as well.

• Collaborated with team members to maintain cleanliness and organization of work area.
• Provided support during peak hours, adapting to changing demands quickly.
• Followed safety protocols and guidelines to promote a secure working environment.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.