Seth Crawford
Kingsport
Summary
Positive and upbeat sales professional who connects with customers, maintains relationships and exceeds quotas. Increases solid revenue
streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on
emerging sales opportunities.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
Work History
Account Manager
Applied industrial technologies -MSS
Kingsport
10.2023 - Current
- Prepared detailed reports on sales activities for management review on regular basis.
- Develop and maintain relationships with clients to ensure repeat business.
- Identify potential clients through research and networking activities.
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients to understand their needs.
- Resolved customer issues through effective communication and problem-solving skills.
- Managed multiple accounts simultaneously while meeting deadlines.
Outside Sales Representative
Laferney Commercial Roofing
Kingsport
03.2023 - 08.2023
- Developed client relationships through regular site visits and personalized communication.
- Presented roofing solutions to commercial clients, addressing specific needs and concerns.
- Conducted market research to identify potential leads and assess competitor offerings.
- Demonstrated products to potential customers and answered questions to close sales.
Insurance sales account manager
Price & Ramey Insurance Agency
Kingsport
01.2021 - 03.2023
- Managed client accounts, ensuring timely communication and service delivery.
- Developed and maintained strong relationships with clients and partners.
- Conducted needs assessments to recommend appropriate insurance products.
- Presented insurance solutions to clients in clear, understandable terms.
- Resolved client inquiries and issues efficiently, enhancing customer satisfaction.
Sales service account representative
Cintas
Kingsport
07.2016 - 12.2020
- Managed customer accounts and resolved inquiries efficiently.
- Provided product information and recommendations to clients.
- Collaborated with team members to enhance customer service strategies.
- Assisted in processing orders and maintaining inventory records.
- Conducted regular follow-ups to ensure client satisfaction.
Education
Lighthouse Christian School
Kingsport, TNSkills
- Networking
- Consultative sales approach
- Revenue retention
- Client rapport
- Order processing
- Client relations
- Teamwork and collaboration
- Customer relationship management (CRM)
- Sales development
Timeline
Account Manager
Applied industrial technologies -MSS
10.2023 - Current
Outside Sales Representative
Laferney Commercial Roofing
03.2023 - 08.2023
Insurance sales account manager
Price & Ramey Insurance Agency
01.2021 - 03.2023
Sales service account representative
Cintas
07.2016 - 12.2020
Lighthouse Christian School