Seth Parker
Nashville
Summary
In over a decade of hospitality experience, I developed exceptional interpersonal and cross-cultural communication skills by interacting with global clientele daily. My ability to explain procedures clearly and adapt my communication style mirrors the demands of language instruction. The fast-paced environment also taught me to be flexible, professional, and student-focused—all critical for a successful TEFL teacher.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bell Services Specialist
Virgin Hotels
08.2022 - Current
- Provide professional and friendly service to international and domestic guests, supporting smooth arrivals, departures, and concierge requests.
- Communicate effectively with people from diverse cultural and linguistic backgrounds, adapting tone and clarity to ensure mutual understanding.
- Demonstrate patience, empathy, and situational awareness—qualities essential for creating a positive and inclusive classroom environment.
- Manage multiple responsibilities in a fast-paced setting, maintaining professionalism and attention to detail.
Guest Services Coordinator & Shift Lead
LAZ Parking
01.2020 - 08.2022
- Supervised and trained team members, developing leadership and coaching skills transferable to classroom instruction.
- Acted as the main point of contact for guests and staff, using clear communication to resolve issues and deliver high-quality service.
- Regularly worked with non-native English speakers, gaining valuable experience in adjusting communication strategies to suit language abilities.
- Handled logistical operations and guest coordination with precision, demonstrating adaptability and resourcefulness—core skills in teaching environments.
Guest Services Coordinator & Shift Lead
Towne Park
09.2015 - 01.2020
- Managed guest services operations for a high-traffic hotel property, balancing customer satisfaction with team management.
- Facilitated onboarding and mentoring of new team members, building skills in instruction, patience, and performance feedback.
- Strengthened cross-cultural competence by working daily with global travelers, mirroring the diverse backgrounds of English learners.
- Maintained a calm and helpful demeanor in dynamic situations, supporting a responsive and empathetic communication style.
Education
Bachelor of Science - Music Business
Appalachian State University
Boone, NCSkills
- Cross-cultural communication
- Group dynamics
- Customer service
- Problem solving & sdaptability
- Professionalism & presentation
- Proficient at developing rapport
- Keeping calm under pressure
Certification
TEFL Certification (120 Hours)
Bridge Education Group, Completed September 2025
- Includes training in grammar instruction, classroom management, and lesson planning
Timeline
Bell Services Specialist
Virgin Hotels
08.2022 - Current
Guest Services Coordinator & Shift Lead
LAZ Parking
01.2020 - 08.2022
Guest Services Coordinator & Shift Lead
Towne Park
09.2015 - 01.2020
Bachelor of Science - Music Business
Appalachian State University
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