Just a Little about myselfIf i am not at work then i am usually at a football field, basketball court, or a baseball field Lol My 11 yr old plays sports 12 months a year and he strives to be great at what he does He has been on the World Series Baseball team for Sweetwater the last few years and actually won the World Series back in 2023 in Louisiana If im not doing either of those then i am definitely on the water fishing or hunting I fish for pretty much anything and everything and also hunt about everything Coyote is one i hunt year round and probably the one i enjoy the most maybe because i don't like to be outsmarted and those are the best at doing it and i strive to do everything i do the best i can and grow and learn from it and get better The one thing i have learned over the last several years is the expert at anything was once a beginner
Seth Tallent
Madisonville
Summary
Dynamic leader and strategic thinker with extensive experience at HCB Yachts, adept in inventory management and team leadership. Spearheaded a departmental reorganization, enhancing efficiency and customer satisfaction. Excelled in vendor negotiation and supply chain coordination, significantly reducing costs. Proven track record in fostering interdepartmental collaboration and driving continuous improvement, with a keen focus on achieving and surpassing business goals.
Energetic and organized with strong aptitude for inventory management and customer service. Knowledge of boat parts and supply chain management ensures effective stock control and timely order fulfillment. Committed to improving operational efficiency and customer satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Customer Service/Parts Manager
HCB Yachts
06.2019 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for Customers, and Marina's in order for them to correct and fix the issue with the Yacht.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Provided timely, insightful and accurate reports to upper management.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Maintained meticulous records of parts warranties, ensuring customers received entitled benefits and fostering trust.
- Negotiated with suppliers for expedited shipping options, ensuring critical parts were received in timely manner.
- Reduced excess stock levels through better demand forecasting, avoiding unnecessary capital tie-up.
- Manage our online store and updated it with parts and product info and documents to ease along the parts Ordering Process internally and externally
Team Leader
HCB Yachts
09.2016 - 06.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
Education
High School Diploma -
Sequoyah High School
Madisonville, TN07-2007
Skills
- Inventory management
- Supply chain coordination
- Parts procurement
- Vendor negotiation
- Warehouse operations
- Stock level optimization
- Order processing
- Logistics planning
- Cost control
- Team leadership
- Customer service
- Process improvement
- Budget management
- Forecasting
- Performance tracking
- Problem solving
- Time management
- Communication
- Continuous improvement
- System implementation
- Supplier management
- KPI monitoring
Interests
Timeline
Customer Service/Parts Manager
HCB Yachts
06.2019 - Current
Team Leader
HCB Yachts
09.2016 - 06.2019
High School Diploma -
Sequoyah High School
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