SHAIKEMIA HAYNES
Clarksville
Overview
4
4
years of professional experience
Work History
Lead Medical Office Assistant
County Health Department
Fort Worth
01.2022 - 03.2023
- Provided assistance to other medical staff during peak times in order to maintain workflow efficiency.
- Registered patients and scheduled appointments.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Assisted with referrals and prepared medical records for patients.
- Entered patient data into electronic health record systems accurately and timely.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Lead Assistant Manager
Dollar General
Noxapater
02.2021 - 12.2021
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Created reports detailing store performance against key metrics such as sales targets or labor costs.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
Front Desk Coordinator
Louisville Healthcare
Louisville
01.2019 - 01.2021
- Greeted guests and checked them into the clinic; verified identification and insurance information.
- Answered incoming calls, responded to customer and patient inquiries, and directed customers to the appropriate department or personnel.
- Delivered hands-on training to new and current employees on security, sign-in and guest relations procedures.
- Ensured that all front desk areas were kept clean and organized at all times.
Education
Associate of Science -
Nashville State Community College
Nashville, TN05-2025
High School Diploma -
Louisville High School
Louisville, MS05-2018
Skills
- Computer Skills
- HIPAA Compliance
- Phone and Email Etiquette
- Records Management
- Appointment Scheduling
- Workload Management
- Multi-Line Telephone Management
- Team Leadership
- Attention to Detail
- Multitasking and Organization
- Understanding of Medical Terminology
- Insurance Billing
- Patient Care
Timeline
Lead Medical Office Assistant
County Health Department
01.2022 - 03.2023
Lead Assistant Manager
Dollar General
02.2021 - 12.2021
Front Desk Coordinator
Louisville Healthcare
01.2019 - 01.2021
Associate of Science -
Nashville State Community College
High School Diploma -
Louisville High School