SHAKIN S J
KANNIYAKUMARI
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deputy Manager
Axis Bank
08.2023 - Current
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Assisted Branch Manager in budget preparation, monitoring expenses closely to prevent cost overruns or wasteful spending.
- Developed and executed marketing plans for product promotion, resulting in an increase in sales revenue.
- Analyzed business processes to identify cost savings and operational efficiencies.
Deputy Manager
HDFC Bank
09.2020 - 08.2023
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
- Monitored employee performance and provided constructive feedback for professional growth and development.
- Oversaw the loan approval process, maintaining compliance with lending regulations and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Assistant Manager
ICICI Bank
09.2017 - 09.2020
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
MBA - Financial Services Marketing Operations
M S UNIVERSITY
Tirunelveli, India07.2022
Bachelor of Arts - Computer Science
NANJIL CATHOLIC COLLEGE
Marthandam, India06.2017
Skills
- Cost analysis and savings
- Operations Management
- Decision-making capabilities
- Performance Improvements
- Training and mentoring
- Team Management
- Compliance knowledge
- Staff Development
- Branch Operations Management
- Customer Service
- Customer Relationships
- Goals and performance
- Operational Reports
- Sales Development
- Financial Services
- Reporting familiarity
Certification
- IRDA Licensed
- NISM Certified
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Upper intermediate (B2)
Timeline
Deputy Manager
Axis Bank
08.2023 - Current
Deputy Manager
HDFC Bank
09.2020 - 08.2023
Assistant Manager
ICICI Bank
09.2017 - 09.2020
MBA - Financial Services Marketing Operations
M S UNIVERSITY
Bachelor of Arts - Computer Science
NANJIL CATHOLIC COLLEGE
- IRDA Licensed
- NISM Certified
Similar Profiles
Lakshay SharmaLakshay Sharma
Deputy Manager at Axis Bank (On Payroll Of Axis Bank)Deputy Manager at Axis Bank (On Payroll Of Axis Bank)
Rahul VyasRahul Vyas
Relationship Officer at AXIS SECURITIES (AXIS BANK)Relationship Officer at AXIS SECURITIES (AXIS BANK)
Bipul PatelBipul Patel
Quality Analyst at Axis Securities Ltd, Axis Bank LtdQuality Analyst at Axis Securities Ltd, Axis Bank Ltd