SHALIKA GUPTA
Ayanavaram Chennai
Summary
Dynamic Purchasing Executive with 1 year of experience in end-to-end procurement, vendor management, and inventory control. Proven ability to negotiate effectively with suppliers, optimize costs, and coordinate seamless logistics operations. Proficient in Microsoft Excel and Shopify to streamline supply chain workflows, analyze data, and drive operational excellence.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Purchase Executive
WEDTREE LIFESTYLE
Chennai
06.2025 - 06.2026
- Supply Chain & Procurement: End-to-End Procurement, Purchase Order (PO) Processing, Goods Receipt Note (GRN) Coordination, Sourcing, & Inventory Planning.
- Vendor and Quality Management: Supplier Negotiation, Relationship Management, Quality Inspections, Returns Processing, and Debit Notes.
- End-to-End Procurement: Oversaw the complete procurement lifecycle, ensuring seamless sourcing, purchasing, and documentation.
- Vendor and Cost Optimization: Negotiated favorable terms with suppliers to achieve the ideal balance of cost savings, high quality, and accelerated delivery timelines.
- Daily Operations & Inward Logistics: Managed daily Purchase Order (PO) handovers to the inward logistics team, streamlining the Goods Receipt Note (GRN) verification process.
- Quality Assurance and Compliance: Spearheaded quality inspection workflows, efficiently managing product returns, issuing debit notes, and maintaining meticulous procurement records.
- Inventory Coordination: Synchronized inventory planning with logistics partners to eliminate stockouts, and minimize carrying costs.
- Shopify Store Management: Built, launched, and managed an active Shopify storefront, handling everything from product listings to real-time inventory tracking.
- Fulfillment & Support: Directed end-to-end order fulfillment and customer support operations, while leveraging sales analytics to identify growth opportunities.
Accounts Receivable
Tandem Accounting Services
Chennai
08.2024 - 06.2026
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Prepared monthly reports, contributing to an efficient financial management system.
- Analyzed billing reports to accurately identify and resolve discrepancies.
- Addressed billing inquiries to correct errors and answer questions.
- Handled account payments and provided information regarding outstanding balances.
- Improved internal control systems with regular audits of receivables entries and adjustments.
Senior Customer Service Executive
Computer Age Management Services
Chennai
12.2021 - 04.2023
- Acted as a primary point of contact for customers, addressing Executive their requirements, complaints, fund transfer queries, and feedback
- Proficiency in utilizing MF360 ensuring efficient handling of customer inquiries and Conducted KYC verifications for new accounts over calls and accurately stored the details in the company's systems.
- Managed and resolved queries and complaints from investors and distributors through both inbound and outbound calls.
- Provided guidance to team members to help them achieve their daily targets, while also delivering training to new joiners and ensuring the quality of their work.
- Prepared daily reports on the team's activities, ensuring all customer calls were handled promptly and professionally.
- Prioritize and executed high-value customer interactions in a timely manner, consistently meeting AHT (Average Handling Time)targets for all calls.
- Fostered effective working relationships with both internal and external clients, contributing to overall client satisfaction and retention.
Education
M.B.A - Human Resources
Madras University
Chennai06.2023
B.Com - Computer Application
Shri Shankarlal Sundarbai Shasun Jain College For Women
T nagar04.2021
Skills
Order management
Goods receipt documentation
Supplier relationship management
Supply chain procurement
Effective supplier negotiation
Microsoft Excel
Problem Solving
Effective time management
Teamwork
Leadership
Communication Skills
Customer Service
Timeline
Purchase Executive
WEDTREE LIFESTYLE
06.2025 - 06.2026
Accounts Receivable
Tandem Accounting Services
08.2024 - 06.2026
Senior Customer Service Executive
Computer Age Management Services
12.2021 - 04.2023
M.B.A - Human Resources
Madras University
B.Com - Computer Application
Shri Shankarlal Sundarbai Shasun Jain College For Women