Shanawaz Mohammed
646 Southern Oaks PL Apt-10
Summary
Dynamic sales professional with proven skills in relationship building, team training, and sales strategy development. Committed to enhancing customer satisfaction and driving continuous improvement initiatives.
Proactive Service Advisor with a track record of managing multiple priorities while maintaining high customer satisfaction. Strong abilities in product knowledge and support, contributing to store improvement initiatives and overall sales success.
Offering strong foundation in communication and problem-solving, ready to learn and grow in sales management environment. Brings solid grasp of customer service principles and ability to quickly adapt to new sales strategies and techniques. Ready to use and develop leadership and analytical skills in [Desired Position] role.
Overview
2022
2022
years of professional experience
Work History
Sales Manager
Te
Service Advisor
Hyundai Accessory Store
01.2021 - 01.2022
- Assisted customers in selecting appropriate Hyundai accessories to enhance vehicle performance and aesthetics.
- Provided product knowledge and support to address customer inquiries and concerns effectively.
- Processed sales transactions accurately while maintaining a high level of customer satisfaction.
- Collaborated with team members to ensure timely delivery of products and services.
- Maintained organized inventory displays, enhancing product visibility and accessibility for customers.
- Adapted quickly to changes in product offerings and promotional events, ensuring up-to-date information for customers.
- Supported management by documenting customer feedback for continuous improvement initiatives within the store.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Education
Master of Science - Information Technology And Leadership
Indiana Wesleyan University
Marion, IN12-2025
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technological University
Hyderabad , India08-2016
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales strategy development
- Store improvement skills
- Team management
- Personnel training
Languages
English
Professional Working
Hindi
Full Professional
Telugu
Limited Working
Japanese
Elementary
Korean
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Service Advisor
Hyundai Accessory Store
01.2021 - 01.2022
Sales Manager
Te
Master of Science - Information Technology And Leadership
Indiana Wesleyan University
Bachelor of Science - Mechanical Engineering
Jawaharlal Nehru Technological University