Shandra Beck
Dickson
Summary
Experienced with customer interactions, financial services, and administrative tasks. Uses effective communication and problem-solving skills to provide exceptional service. Knowledge of banking procedures and regulatory compliance, ensuring operational efficiency.
Overview
6
6
years of professional experience
Work History
Universal Associate II
Cornerstone Financial Credit Union
Nashville, TN
05.2025 - 01.2026
- Supported members in resolving account inquiries and processing transactions to enhance customer satisfaction.
- Contributed to branch initiatives by engaging in community outreach programs and events to enhance local presence.
- Maintained precise records of customer transactions to uphold regulatory compliance and safeguard company assets.
Pharmacy Technician
CVS Pharmacy
Dickson, TN
12.2022 - 03.2025
- Protected sensitive patient data by strictly adhering to HIPAA guidelines.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
Retail Store Manager
Bealls
Dickson, TN
11.2019 - 12.2022
- Led daily store operations to enhance customer experience and drive sales growth.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Surgical Technology
Tennessee College of Applied Technology
Dickson, TN09-2003
Skills
- Leadership qualities
- Goal-oriented mindset
- Brand awareness
- Cash handling and management
- Professional ethics
- Customer service excellence
Timeline
Universal Associate II
Cornerstone Financial Credit Union
05.2025 - 01.2026
Pharmacy Technician
CVS Pharmacy
12.2022 - 03.2025
Retail Store Manager
Bealls
11.2019 - 12.2022
Surgical Technology
Tennessee College of Applied Technology