Shane Scott
Memphis
Summary
Dynamic and results-oriented professional with extensive experience at JD Scott Heating and Air, adept in hardware troubleshooting and fostering teamwork. Excelled in optimizing operations and enhancing team performance, significantly improving engagement and safety standards. Skilled in customer service and technical troubleshooting, demonstrating a commitment to excellence and efficiency.
Overview
25
25
years of professional experience
Work History
HVAV Tech
JD Scott Heating an Air
04.2000 - Current
- Reviewed potential software tools to ensure compatibility with existing systems.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Ensured assistance was available for participants.
- Trained staff members on conducting events and following safety procedures.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Shop Owner
Scott's Appliance Service
01.2015 - 03.2021
- Used effective display techniques to draw customer interest.
- Guided and mentored team members.
- Prepared annual budgets and monitored financial objectives.
- Optimize inventory levels to secure sufficient stock availability.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
Education
High School Diploma -
Frayser Highschool
Memphis, TN06-1996
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Equipment maintenance
- Machine learning
- Hardware troubleshooting
- Multitasking and organization
- Safety awareness
- Task prioritization
- Technical troubleshooting
- Project assistance
- Database management
- Friendly, positive attitude
- Teamwork and collaboration
- Safety training
- Multitasking
- Inventory management
- Team leadership
- Decision-making
- Emergency response
- Staff training
- Customer and Service-oriented
- Activity planning
- Activities of daily living
- Personnel supervision
- Group discussions
- Excellent communication
- Safety demonstrations
- Administrative leadership
- Equipment setup
- Facility operations
- Youth behavior management
- New hire orientation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Timeline
Shop Owner
Scott's Appliance Service
01.2015 - 03.2021
HVAV Tech
JD Scott Heating an Air
04.2000 - Current
High School Diploma -
Frayser Highschool
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