Shaneka Rollins

• Assisted in patient preparation and comfort during dental procedures.
• Sterilized instruments and maintained cleanliness of treatment areas.
• Documented patient records accurately using electronic health record systems.
• Managed appointment scheduling to optimize office workflow and patient care.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Collaborated with team members to enhance overall patient experience and satisfaction.

• Conducted comprehensive patient assessments to ensure accurate treatment planning.
• Assisted in various dental procedures, enhancing clinical skills and patient comfort.
• Creating prosthetics- such as crowns, bridges and dentures
• Provided compassionate care for anxious patients, utilizing effective calming techniques before starting any procedure.
• Took impressions for retainers and appliances.

This role involved working with 3D-printed aligners, handling tasks like cutting, trimming, and polishing aligners, as well as quality control and documentation.

• Trained junior technicians on equipment operations and safety protocols, fostering skill development.
• Maintained accurate records of production activities, ensuring data integrity for reporting purposes.
• Assisted in quality control measures by performing routine inspections of products against established standards.
• Performed setup of production equipment to establish optimal performance.

• Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Coordinated communication between dental staff and patients to enhance service delivery.