Shanelle GRAHAM

• Improved patient satisfaction by providing compassionate and attentive care.
• Proactively identified and addressed potential safety hazards in the patient care environment, reducing the risk of accidents or injuries.
• Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
• Developed strong rapport with patients and their families through empathetic listening and clear communication skills.
• Collaborated with nursing staff on wound care management, facilitating rapid healing and minimizing discomfort for patients.
• Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness standards.

• Certified nurse aide overnight shift. Passed hydration and snacks nightly. Did 1am and 4am complete rounds. Assisted and mentored new cna's on performance techniques. Performed basic nurse aide patient care duties and any task asked to help with by floor nurse.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

• Emergency room technician. Performed basic CNA duties to include; vital signs, blood drawing, EKG, sitting on doors, patient transfers, performed covid/flu/strep cultures, collected urine, restocked necessary supplies, performed CPR when needed and post mortal care and much more.

• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Responded to room transfers, incident reports, and maintenance requests.
• Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
• Assisted residents in preparing for activity and social programs.
• Maintained clean, safe, and well-organized patient environment.
• Assisted residents with daily dental and mouth care, bath functions, and hair care.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
• Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.

°Understanding and adhering to security protocols and essential safety practices.

°Completed the regular activities of daily living for the inmates.