Shaniqua Rivers
Youth Villages
Cordova
9
years of professional experience
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Work History
Assistant Supervisor
3 Years 5 Months- Facilitated development of tailored treatment plans for youth clients.
- Assisted in developing individualized treatment plans for youth clients.
- Trained new staff on operational procedures and best practices for client interactions.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Submitted documentation and reports to upper management.
- Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
Unarmed Security Guard
2 Months- Monitored premises to ensure safety and security of residents and property.
- Conducted regular patrols to identify and report potential hazards or suspicious activities.
- Responded promptly to emergency situations, maintaining calm and effective communication with local authorities.
- Collaborated with management to develop and enforce security protocols for enhanced safety measures.
- Provided exceptional customer service while interacting with residents, enhancing community relations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Patrolled commercial property and associated parking garage.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Assisted guests and employees with directions and information, improving their overall experience on premises.
- Monitored surveillance equipment to detect any suspicious activities, contributing to a safer environment for employees and visitors.
Corrections Officer
4 Years 9 Months- Monitored juvenile detainee behavior to ensure safety and compliance with facility regulations.
- Assisted in implementing individualized treatment plans for residents, promoting rehabilitation and personal development.
- Conducted regular inspections of living areas to maintain cleanliness and reduce safety hazards.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Routinely counted inmates and in response to potential security breaches.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Enforced rules and regulations to maintain order among inmates.
- Investigated and responded to incidents of inmate misconduct.
Night Monitor
1 Year 2 Months- Conducted regular security checks to maintain a secure environment for youth.
- Monitored resident behavior to ensure safety and compliance with program guidelines.
- Promoted a sense of community through respectful interactions with residents during nightly rounds and problem-solving sessions.
- Provided exceptional customer service to guests arriving after-hours, assisting with check-in procedures, directions, or other needs as necessary.
- Demonstrated adaptability in crisis situations by following established emergency protocols calmly and efficiently while maintaining clear communication lines with relevant personnel.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Documented incidents and interactions in detailed reports for staff review.
- Collaborated with team members to develop strategies for crisis intervention.
- Provided support during nightly routines, fostering a positive atmosphere for residents.
Education
High School Diploma
Skills
Documentation accuracy
Operational training
Performance evaluation
Crisis intervention
Team building
Decision-making
Records management
Timeline
Unarmed Security Guard
The Farms At Bailey Station
04.2026 - 06.2026Read More
Assistant Supervisor
Youth Villages
03.2023 - CurrentRead More
Corrections Officer
Juvenile Detention Center
06.2018 - 03.2023Read More
Night Monitor
Youth Villages
04.2017 - 06.2018Read More
Fayette Ware Comprehensive High School
High School Diploma
Read More