Interested to learn new things
Shankar Senthil
Senior Associate
Tiruchengode
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionSummary
Dynamic Cash Collection Specialist with proven expertise at Capgemini, excelling in collections and payment posting. Recognized for strong client communication and problem-solving skills, I effectively managed cash application processes across multiple regions, ensuring timely resolution of discrepancies and compliance with SLAs. Proficient in SAP and HighRadius, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
B2B & B2C Cash Collection Specialist
Capgemini
05.2024 - Current
- Managed the end-to-end cash collection process for the Malaysia and Singapore markets (B2B and B2C).
- Downloaded bank statements daily, and tracked incoming payments for reconciliation.
- Collected remittance details from client emails, a generic mailbox, and customer portals.
- Coordinated with the Cash Application team for accurate and timely payment postings.
- Prepared and shared the Statement of Accounts (SOA) with customers via SAP at regular intervals.
- Performed invoice submission through customer portals, ensuring timely processing.
- Generated and analyzed overdue (aging) reports, and shared insights with clients.
- Conducted client calls to discuss DSO, overdue balances, and payment concerns.
- Followed up on pending invoices, and ensured timely closure within aging timelines.
- Supported the resolution of unapplied cash by coordinating with internal teams.
- Gained exposure to dispute management and actively learning resolution processes.
- Promoted to Senior Associate in a short period, based on performance and ownership.
- Demonstrated strong client communication and problem-solving skills.
Cash Application Specialist
Mahendra NextWealth
03.2021 - 04.2024
- Handled the cash application process for EMEA countries, such as Spain, Norway, Sweden, and Italy.
- Processed and monitored incoming payments through HighRadius system.
- Verified remittance details via client communication (calls and emails) and internal sources.
- Posted high-value payments in SAP and HighRadius with high accuracy.
- Managed unapplied cash by analyzing missing remittance and allocating accordingly.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
- Prepared and reviewed payment proposals as part of daily operations.
- Generated and analyzed deduction reports, and resolved discrepancies.
- Performed GL account checks and ensured accurate financial postings.
- Processed vendor and supplier payments on weekly basis.
- Completed end-of-day activities, including report validation and closure.
- Independently managed 4–5 countries at a senior level with full ownership.
- Handled reporting activities and ensured SLA compliance without delays.
Education
Bachelor of Computer Applications - Computer Science
04.2001 -
- Final Grade: [70]%
Bachelor of Science - Computer Science
04.2001 -
- Final Grade: [80]%
Skills
Collections
Payment posting
Team building
Work Planning and Prioritization
Excel
SAP
Highradius
Quick Learner
Risk management
Interests
Playing with Challenges
Hearing Songs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Achievements
- Awarded "Rising Star" twice (October 2024 & January 2025) for outstanding performance
- Promoted to Senior Associate within a short period based on consistent delivery and ownership
- Automated claims registration process using Power Automate, improving process efficiency
- Initiated and developed VBA Macros to streamline payment posting activities
- Successfully handled both Cash Application and Cash Collection processes independently
- Demonstrated ability to manage multiple responsibilities with high accuracy and zero SLA breaches
Languages
English
Upper intermediate (B2)
Tamil
Advanced (C1)
Timeline
B2B & B2C Cash Collection Specialist - Capgemini
05.2024 - Current
Cash Application Specialist - Mahendra NextWealth
03.2021 - 04.2024
K.S.Rangasamy Collage of Arts And Science - Bachelor of Computer Applications, Computer Science
04.2001 -
Gandhi Metric Higher Secondary School - Bachelor of Science, Computer Science
04.2001 -