SHANMUGAPRIYA M

• Company Overview: A global leader in IT services, consulting, and business solutions
• Anchoring stand up and technical calls with executive and management level business partners
• Analytical, Gathering and documenting business and functional requirements, for AI and non AI systems
• Assisting in obtaining data migration, data engineering solutions by discussing with stakeholders
• Developing Application specification document, Analysis estimation, work plan, query/clarification tracker
• Identifying AI opportunities by collaborating with stakeholders to address business needs using AI solutions
• Supporting Change management activities, user training, documentation, evaluating AI effectiveness
• Implemented scrum framework and platforms to manage projects, improving team productivity by 30%
• Devised trend analysis reports using power BI to analyze key business metrics which was leveraged to make strategic business decisions
• Collaborated with a team to automate manual data entry processes, resulting in a time saving of 10 hours per week
• A global leader in IT services, consulting, and business solutions
• Implemented effective risk management strategies, minimizing potential disruptions to operations and reducing financial impact.
• Increased customer satisfaction levels with detailed performance monitoring and targeted improvements.
• Managed multiple projects simultaneously while maintaining strict timelines and budgets for each initiative.
• Spearheaded efforts to improve communication channels between departments, resulting in greater collaboration across the organization.

Company Overview: A global leader in IT services, consulting, and business solutions

• Evaluates the accuracy of Analytical data report against customer requirements
• Devised a comprehensive analytics strategy using Tableau, improving reporting accuracy by 40%
• Directed the automation of regulatory compliance processes, reducing manual work by over 50%
• Produced detailed reports on operational performance and trends to inform executive decisions
• Created detailed Advance SQL queries, which streamlined data extraction process, saving approximately 10 hours of labor a week
• Engaged in database management, boosting data retrieval efficiency by 20%
• A global leader in IT services, consulting, and business solutions
• Enhanced user experience by designing intuitive system interfaces and providing training materials.
• Evaluated vendor proposals to select the most suitable solutions for business needs while maximizing cost efficiency.
• Provided exceptional customer support through timely resolution of system-related issues while maintaining a high level of professionalism at all times.
• Contributed to the development of best practices and standard operating procedures by staying current on industry trends and incorporating new insights into daily operations.
• Conducted thorough risk assessments, mitigating potential issues through strategic planning and problem-solving skills.
• Delivered high-quality documentation including functional specifications, test plans, user manuals, and other technical materials.

• Company Overview: A global leader in IT services, consulting, and business solutions
• Assisted in designing 3 short and long-term supply chain strategic tools architecture enhancement systems solutions and 15 databases
• Gathered, organized, and input sale forecast data
• Completed a successful data migration of 500 thousand custom records
• A global leader in IT services, consulting, and business solutions