Dynamic professional with extensive experience in project management and customer service at RWJJR INC. Proven ability to train and motivate teams while ensuring compliance with quality assurance standards. Skilled in record keeping and first aid, consistently delivering exceptional results and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
Caregiver
Darron Westbrook
Harriman
12.2024 - Current
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Monitored vital signs, including blood pressure, temperature and pulse rate.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Administered prescribed medications on a timely basis following care plan instructions.
Organized oral medications for clients following dosage and schedule requirements.
Customer Service Representative
KOA Gatlinburg East
Cosby
03.2024 - 11.2024
Executed administrative tasks including filing paperwork, updating databases, and generating reports.
Cultivated strong customer relationships through personalized assistance and support.
Collaborated with departments to resolve complex issues that aligned with customer needs.
Provided accurate information on products and services in response to customer inquiries.
Addressed and resolved customer complaints promptly and effectively.
Fostered positive interactions with customers to enhance overall experiences.
Identified upselling opportunities for additional products or services based on customer requirements.
Responded to customer inquiries through phone, email, and chat channels.
Beet Harvest Leader
Michigan Beet Harvest
08.2023 - 11.2023
Supervised beet harvest operations to ensure efficiency and safety standards.
Managed staff for effective and safe piling of incoming beets.
Trained employees on job duties and safety protocols to minimize risks.
Communicated with maintenance and management regarding arising or potential issues.
Owner
Pristine Clean
01.2010 - 04.2022
Owned and operated residential and commercial cleaning services including make readies, foreclosed homes, and clean up from demo of construction sites
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Supervised cleaning crews at job sites
Cleaning of exterior of buildings involving pressure washing
Cleaning ranged from basic residential cleaning to detailed cleanups of heavy debris and anything in between the two.
Project Manager
RWJJR INC
07.2009 - 04.2022
Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays
Managed construction schedules to achieve adequate project labor coverage
Identified special circumstances and constraints in order to develop effective alternatives or solutions
Formulated quality assurance and safety standards to comply with construction plans
Put together estimates, specifications and other project documents
Consulted with clients to define objectives and develop scopes
Adhered to various budgets to achieve timely and cost-effective project deliverables
Reviewed project scope, required materials and labor pricing to develop competitive bids
Produced regular project update reports for President of
Interviewed, hired and trained new workers
Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
Operator/Owner
Boshanie Farm and Gardens
01.2020 - 01.2022
Prepared ground for crops as well as started seeds for future plants to be transplanted into the ground or proper size pots
Developed and built raised beds and other essential systems for plants to grow in or on such as trellises
Utilized organic methods to feeding plants and managing disease as well as bug control
Weeded, pruned, and maintained healthy crops
Installed and monitored irrigation systems for crops and trees
Mowed lawns with zero turn lawnmower Familiar with tiller, auger, weed eater, and other small equipment used in gardening
Harvested seeds to have for next seasons crops
Raised(approx 600) and cared for chickens, ducks, geese, guineas, and turkeys
This included treating illnesses and injuries homeopathically the majority of the time
Grew several acres of pumpkins, gourds, and decorative/edible fall squash
Held a pumpkin patch 2 years with hay rides, face painting, and games for kids
Including money/payments for the pumpkin patch.
Education
Associate of Applied Science - Nursing
Vernon College
Vernon, TX
Skills
Training and mentoring
Learning management systems
Employee motivation
Customer service
First aid knowledge
Record keeping
Social media management
Project management
Quality assurance
Preferred Salary Benefits
Open to All Possibilities
Preferred Us Work Locations
Tennessee
Previous Work History
01/01/20, 08/01/22, Boshanie Farm and Gardens, Greenville, TX, Operator/Owner, True, Prepared ground for crops as well as started seeds for future plants to be transplanted into the ground or proper size pots. Developed and built raised beds and other essential systems for plants to grow in or on such as trellises. Utilized organic methods to feeding plants and managing disease as well as bug control. Weeded, pruned, and maintained healthy crops. Installed and monitored irrigation systems for crops and trees. Mowed lawns with zero turn lawnmower Familiar with tiller, auger, weed eater, and other small equipment used in gardening. Harvested seeds to have for next seasons crops. Raised(approx 600) and cared for chickens, ducks, geese, guineas, and turkeys. This included treating illnesses and injuries homeopathically the majority of the time. Grew several acres of pumpkins, gourds, and decorative/edible fall squash. Held a pumpkin patch 2 years with hay rides, face painting, and games for kids. Including money/payments for the pumpkin patch.
01/01/10, 04/04/22, Pristine Clean, Greenville, TX, Owner, Owned and operated residential and commercial cleaning services including make ready, foreclosed homes, and clean up from demo of construction sites. Supervised cleaning crews at job sites. Cleaning of exterior of buildings involving pressure washing. Cleaning ranged from basic residential cleaning to detailed cleanups of heavy debris and anything in between the two.
09/07/09, 04/04/22, RWJJR INC, Greenville, TX, Project Manager, Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays. Managed construction schedules to achieve adequate project labor coverage. Identified special circumstances and constraints in order to develop effective alternatives or solutions. Formulated quality assurance and safety standards to comply with construction plans. Put together estimates, specifications and other project documents. Consulted with clients to define objectives and develop scopes. Adhered to various budgets to achieve timely and cost-effective project deliverables. Reviewed project scope, required materials and labor pricing to develop competitive bids. Produced regular project update reports for President of Interviewed, hired and trained new workers. Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
09/06/23, 11/06/23, Michigan Beet Harvest, Bay City, MI, Beet Harvest Leader, Supervising operation of beet harvest. Included managing people to ensure effectively and safely piling incoming beets. Communicated with maintenance and management with arising or potential issues.
Availability
07/15/2025
Preferred Work Schedule
Negotiable
Applicant Info
ssharley73@gmail.com, 1171 Abels Valley Rd., Rockwood, TN 37854