Shannon Reese
Knoxville
Summary
Detail-oriented Account Executive with 25 years of experience working directly with clients to service accounts. Courteous and cordial with history increasing business opportunities through outstanding customer service, marketing and communication skills. Proven organizational and time management skills lending the ability to prioritize a variety of tasks and challenges throughout each day.
Overview
28
28
years of professional experience
Work History
Account Executive
SYSCO Food Services
10.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Account Executive, Multi Unit Sales
Performance Foodservice
08.2018 - 09.2022
- Provide direct sales support to approximately 300 accounts, resulting in annual revenue averaging $50million.
- Provide weekly and monthly sales calls, as well as in-person meetings to maintain a strong relationship with clients.
- Interpret Distribution Agreements for each concept while communicating details to business, operations and transportation departments.
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Managed budgeting, forecasting and performance for all accounts.
- Led and motivated sales team working with businesses.
- Incorporated new locations into region to drive annual revenues and increase profits.
- Mitigated financial discrepancies for division accounts.
District Sales Manager
Jazzercise Inc.
07.2007 - 04.2017
- Liaised between franchisee and franchisor to enhance product capabilities.
- Pinpointed growth opportunities within services portfolio and business model.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Analyzed business and sales targets using critical problem-solving skills.
- Attended and presented trade shows for in-person engagement and network building.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Partner/Owner
Subsidy LLC
- Co-owner of 10+ Subway Restaurants in the eastern TN area.
- Researched and developed new franchise concepts.
- Prepared and executed new menu implementations.
- Skillfully interacted with vendors to obtain the best quality in pricing and products.
Director of Operations
East Tennessee Subway Development
08.1996 - 01.2005
- Worked closely with franchisees to increase profit while decreasing costs.
- Managed and trained team of 10 field consultants.
- Organized and led countless meeting with advertising board, franchises and multiple management groups.
- Chosen to develop co-branded concepts, such as TCBY, Mama Deluca Pizza and Walmart.
Education
Bachelor of Science - Business Administration And Management
East Tennessee State University
Johnson City, TN12.1993
Skills
- Account Management
- Customer Service
- Verbal Communication Skills
- Written Communication Skills
- Event planning
- Logistics
- Project Management
- Sales Forecasting
- Employee Mentoring
- Strategic Planning
- Compliance Requirements
- Goal-oriented
Timeline
Account Executive
SYSCO Food Services
10.2022 - Current
Account Executive, Multi Unit Sales
Performance Foodservice
08.2018 - 09.2022
District Sales Manager
Jazzercise Inc.
07.2007 - 04.2017
Director of Operations
East Tennessee Subway Development
08.1996 - 01.2005
Partner/Owner
Subsidy LLC
Bachelor of Science - Business Administration And Management
East Tennessee State University
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