Shannon Staggs
Nashville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Driver
Uber
05.2025 - Current
- Navigated urban routes and traffic efficiently, ensuring timely arrivals for passengers.
- Maintained vehicle cleanliness and functionality to uphold safety standards.
- Utilized GPS technology for optimal route planning and navigation accuracy.
- Obtain a vast knowledge of the surrounding areas to give the best recommendations according to the passengers personal requests.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Wholesale and Retail Greenhouse Worker
Nature's Best Nursery, Lawn, & Landscaping
08.2024 - 05.2025
- Cultivated and maintained diverse plant species in greenhouse environment.
- Assisted in daily watering, fertilizing, and pruning tasks to ensure optimal plant health.
- Operated greenhouse equipment for building greenhouses, planting, harvesting, and pest control activities.
- Collaborated with team members to optimize workflow and improve nursery operations.
- Maintained cleanliness and organization of greenhouse spaces for efficient operations.
- Identified and addressed plant disease issues using integrated pest management techniques.
- Unloaded plants and nursery items from delivery trucks.
- Aided in the timely completion of planting projects by preparing seedlings for transplantation into designated areas.
- Provided exceptional customer service when assisting visitors with plant selections and wholesale duties or answering questions about care instructions.
- Trained new greenhouse workers in proper plant care techniques, improving overall team effectiveness.
Maintenance Painter & Handyman
Self-employeed
06.2021 - 11.2022
- Managed paperwork of contracts and tax documents.
- Provided excellent customer service in person and over to phone, to insure proper services were efficient, of great quality, and done in a timely fashion.
- Conducted thorough inspections of completed work to ensure adherence to industry standards and client specifications.
- Implemented cost-effective strategies for material procurement, reducing waste while maintaining quality standards.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, drywall and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Performed basic installation duties of light and light switch fixtures (including ceiling fans), window blinds and shades, doors, toilet and sink fixtures.
- Residential and Commercial cleaning
Machine Operator
Landmark Ceramics
06.2020 - 02.2021
- Operated and maintained ceramic production machinery to ensure consistent product quality.
- Monitored production lines for efficiency and reported issues to management.
- Collaborated with team members to optimize workflow and reduce downtime.
- Conducted routine inspections and maintenance on machinery to uphold safety standards.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Operated (LPG) forklift trucks to transport materials efficiently across warehouse floor.
- Conducted daily inspections of forklift equipment to ensure safety and compliance.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Machine Operator
Lewis Brothers Bakery
06.2016 - 03.2018
- Trained to operate multiple (5) different machines within the factory. (Achievement: became the first female, within the history of the company, to successfully maintain operation of the two bread mixers simultaneously)
- Loaded live raw material into machines according to specified measurements and documented proper data, insuring great quality and safety.
- Conducted regular maintenance checks on machinery to prevent downtime and ensure reliability.
- Set up and adjusted equipment and properly configured machines for operation throughout the shift.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Tower Hand
JAC Communications
06.2014 - 02.2016
- Assisted in rigging and hoisting equipment for installation projects.
- Conducted routine inspections to ensure compliance with safety regulations.
- Operated and maintained communication equipment on various tower sites.
- Collaborated with teams to troubleshoot technical issues during installations.
- Built and installed sites per customer specs and maintained safe work environment daily
- Maintained high-quality service results by strictly following manufacturer guidelines during the installation process of new equipment components.
- Achieved timely project completion with efficient assembly and installation of antennas, lines, and other related equipment.
- Maximized safety standards by conducting thorough pre-climb inspections and identifying potential hazards.
- Contributed to a safer work environment through regular participation in safety meetings and trainings related to tower climbing best practices.
- Collaborated effectively with team members in order to successfully complete projects within established deadlines.
- Conducted comprehensive site audits to verify proper installation techniques and adherence to quality standards, ensuring long-term reliability of network infrastructure.
- Achieved cost savings by effectively monitoring inventory levels and ensuring proper use of materials and equipment during tower maintenance activities.
- Delivered accurate documentation of completed work orders by maintaining detailed records on performed tasks, materials used, and time spent on each project.
- Lifted equipment into position using cranes, rigging tools and gin poles.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
Assistant General Manager
Holiday Inn Express Hotel Suites
04.2012 - 06.2014
- Supported event planning by organizing logistics, setup, and coordination for various hotel functions.
- Handled guest inquiries and complaints, providing timely resolutions to enhance overall satisfaction.
- Enhanced hotel efficiency by assisting in daily operations, including front desk management and housekeeping coordination.
- Streamlined communication between departments to improve operational efficiency and service delivery.
- Provided support during peak hours or emergencies as needed, displaying adaptability under pressure while maintaining focus on delivering excellent service.
- Assisted in budget management by monitoring expenses, inventory control, and resource allocation across various departments.
- Maintained high standards of cleanliness throughout the property by regularly inspecting rooms and public spaces.
- Managed reservations accurately to minimize booking errors and ensure optimal room occupancy rates.
- Conducted regular audits on safety protocols to ensure compliance with industry regulations and promote a secure environment for guests and staff members alike.
- Participated in staff training programs to continuously enhance service quality within the hotel environment.
- Developed and maintained positive relationships with guests for satisfaction.
- Kept accounts in balance and ran daily reports to verify totals.
- Prepared reports on guest satisfaction levels and other metrics.
- Monitored staff performance and provided feedback and guidance.
- Coordinated with vendors for repair and maintenance of hotel.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
Smyrna High School
Smyrna, TN05-2008
Skills
- Valid Driver's license
- Power Tools and Equipment
- Forklift and pallet jack operation
- Organization and time management
- Computer skills
- Strong work ethic
- Good communication
- Teamwork and collaboration
- Problem-solving
- Customer service excellence
Timeline
Driver
Uber
05.2025 - Current
Wholesale and Retail Greenhouse Worker
Nature's Best Nursery, Lawn, & Landscaping
08.2024 - 05.2025
Maintenance Painter & Handyman
Self-employeed
06.2021 - 11.2022
Machine Operator
Landmark Ceramics
06.2020 - 02.2021
Machine Operator
Lewis Brothers Bakery
06.2016 - 03.2018
Tower Hand
JAC Communications
06.2014 - 02.2016
Assistant General Manager
Holiday Inn Express Hotel Suites
04.2012 - 06.2014
High School Diploma -
Smyrna High School