Shannon Womack
Sequatchie
Summary
Dedicated and skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
25
25
years of professional experience
Work History
Home Health Aide
Public Partnership / Consumer Direct
Kimball
03.2015 - 01.2025
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Documented client progress and maintained accurate care records consistently.
- Coordinated with family members to ensure comprehensive care plans were followed.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recorded daily notes about client conditions, treatments provided and progress made.
Certified Medical Assistant
Dr. Mohan M&M Diagnostics
Bridgeport
01.2012 - 01.2014
- Conducted basic laboratory tests and ensured proper specimen handling.
- Assisted patients with medical history intake and documentation.
- Maintained cleanliness and organization of examination rooms and equipment.
- Supported billing staff with insurance verification and coding processes.
- Monitored patient vitals and reported findings to the physician promptly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Ward Clerk
Grandview Medical Center
Jasper
02.2010 - 10.2011
- Managed patient records and ensured accurate data entry in electronic systems.
- Coordinated communication between departments and assisted medical staff with administrative tasks.
- Processed incoming calls and directed inquiries to appropriate personnel efficiently.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Collected paperwork for patients, nurses, and physicians.
Operation Coordinator
The L.E. Myers Company
Chattanooga
01.2000 - 03.2008
- Coordinated project schedules and resources for electrical construction projects.
- Managed communication between field teams and corporate office to ensure alignment.
- Monitored project timelines to identify potential delays and propose solutions.
- Developed relationships and partnerships with business leaders.
- Sourced vendors for cost-effective materials needed for production.
Education
Certified Medical Assistant - Medical
Chattanooga College
Chattanooga, TN10-2009
Office Systems General / Medical
Chattanooga State Community College
Chattanooga, TN04-2009
Skills
- Problem solving
- Medical terminology
- Attention to detail
- Time management
- Team collaboration
- Documentation
- Medical charting
- Customer service
- Self-Directed
- Recordkeeping
Timeline
Home Health Aide
Public Partnership / Consumer Direct
03.2015 - 01.2025
Certified Medical Assistant
Dr. Mohan M&M Diagnostics
01.2012 - 01.2014
Ward Clerk
Grandview Medical Center
02.2010 - 10.2011
Operation Coordinator
The L.E. Myers Company
01.2000 - 03.2008
Certified Medical Assistant - Medical
Chattanooga College
Office Systems General / Medical
Chattanooga State Community College