Shanon Mize
Nashville
Summary
A first generation college student pursuing a Bachelor of Science in Biology at Tennessee State University.
Overview
3
3
years of professional experience
Work History
Guest Service Associate
European Wax Center
07.2024 - 08.2024
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
PSE Clerk
United States Postal Service, USPS
10.2023 - 01.2024
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Loaded and unloaded shipping containers and vehicles.
- Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
Employee
Auntie Anne's Pretzels
06.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
General Merchandise Associate
Target
11.2021 - 04.2022
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
Apparel Associate
Walmart
08.2021 - 10.2021
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
Education
Bachelor of Science - Biology
Tennessee State University
Nashville, TN05.2026
High School Diploma -
Central High School
Knoxville, TN05.2022
Skills
- Teamwork and Collaboration
- Analytical Thinking
- Verbal and written communication
- Time Management
Timeline
Guest Service Associate
European Wax Center
07.2024 - 08.2024
PSE Clerk
United States Postal Service, USPS
10.2023 - 01.2024
Employee
Auntie Anne's Pretzels
06.2022 - 08.2023
General Merchandise Associate
Target
11.2021 - 04.2022
Apparel Associate
Walmart
08.2021 - 10.2021
Bachelor of Science - Biology
Tennessee State University
High School Diploma -
Central High School
Similar Profiles
Tracy SasserTracy Sasser
Wax Specialist at European Wax CenterWax Specialist at European Wax Center
Jeffrey WhitfieldJeffrey Whitfield
General Sales Associate at European Wax CenterGeneral Sales Associate at European Wax Center
Jamani JohnsonJamani Johnson
Guest Sales Associate at Artemis European Wax CenterGuest Sales Associate at Artemis European Wax Center