Shantivia Williams
Memphis
Summary
Dynamic professional dedicated to driving growth and innovation within organizations. Eager to tackle challenging opportunities that enhance career development while leveraging a strong foundation of knowledge and skills. Committed to delivering results and adding value in collaborative environments, with a passion for continuous learning and making a meaningful impact on teams. Prepared to contribute effectively and foster a culture of excellence and improvement.
Overview
22
22
years of professional experience
Work History
Retail Clerk
Williams Liquor and Wine
07.2017 - Current
- Responsible for opening and closing the store, as well as managing all customer service inquiries. Maintain inventory levels, replenish stock, and rotate products. Provide prompt and courteous service, answer customer questions, and recognize their needs.
Food Service Worker/Housekeeper
Courtyard Marriott Hotel/Bistro
02.2016 - 09.2017
- Prepared food items following standard recipes and procedures, served, and sold meals, operated deep fryers, cleaned work area, and collected payments and ringed sales, cleaned, sanitized, and made beds, vacuumed carpets and rugs and kept the bathroom supplied with paper, towels, and soap.
Receiver Clerk
Anda Pharmaceuticals
02.2015 - 06.2017
- Skilled in efficiently managing tasks under high pressure to ensure timely processing of customer orders. Proficient in using RF scanners, reading packing lists, and inspecting incoming products.
Picker
Innotrac
09.2015 - 01.2016
- Read work orders and verbal instructions for work assignments, filled, and completed orders receipts, and assembled orders in shipping containers, and transported filled orders to and from shipping area.
Verifier
XPO Logistics
06.2015 - 09.2015
- Sorting and labeling packages from the assembly lines, visually inspects boxes for damage or improper packaging, and verifier products using item numbers, descriptions, and quantity.
Picker
Nike Warehouse
10.2011 - 01.2012
- Administer and pick all customer orders for shipment and evaluate all number of products and monitor shipping of all items to the correct locations and manage all equipment efficiently.
Medical Assistant
VA Hospital
04.2011 - 09.2011
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart, and keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
Lead Teacher
La Petite Academy
12.2007 - 08.2010
- Experience supervising educational and recreational activities for large groups of children, prepared, and served meals, supervised nap time, excellent customer service skills, chaperoned children during field trips and outings.
Medical Office Assistant
Landmark Internal Medicine
07.2007 - 09.2007
- Proficient keyboarding and data entry skills, exceptional customer service skills, outstanding medical records management (manual), appointment scheduling, referrals, accounts receivables, patient reminder calls, process patient payments for billing, insurance verification, pulled patient folders for daily appointment schedules, HIPAA, and OSHA compliance.
Material Handler
FedEx Express
07.2005 - 08.2005
- Accurately filed and delivered mail to company departments, driving, and unloading packages on the forklift, scanning, and delivering packages to various locations, sorting, and labeling packages from the assembly lines.
Server/Cashier
Waffle House
04.2003 - 07.2005
- Excellent customer service skills, experienced cooking and preparing food, operated cash register, managed large sums of money, working well in a collaborative environment, maintenance, and inventory control, ordered and replenished stock.
Education
Diploma - Medical Assistant Program
Vatterott Career College
06.2011
Diploma - undefined
Fairley High School
05.2002
Skills
- Experienced in computer operation, copy and fax machine utilization
- Records management, time management, and organizational skills
- Proficient in venipuncture, vital sign, injection, EKG, patient triage, and other diagnostic procedures
- Adept in handling confidential paperwork
- Competent at recording phone messages and disseminating messages promptly
- Exceptional team building skills, oral and written communication skills, human relations skills
- Inventory management, economic management, and staff management
Timeline
Retail Clerk
Williams Liquor and Wine
07.2017 - Current
Food Service Worker/Housekeeper
Courtyard Marriott Hotel/Bistro
02.2016 - 09.2017
Picker
Innotrac
09.2015 - 01.2016
Verifier
XPO Logistics
06.2015 - 09.2015
Receiver Clerk
Anda Pharmaceuticals
02.2015 - 06.2017
Picker
Nike Warehouse
10.2011 - 01.2012
Medical Assistant
VA Hospital
04.2011 - 09.2011
Lead Teacher
La Petite Academy
12.2007 - 08.2010
Medical Office Assistant
Landmark Internal Medicine
07.2007 - 09.2007
Material Handler
FedEx Express
07.2005 - 08.2005
Server/Cashier
Waffle House
04.2003 - 07.2005
Diploma - undefined
Fairley High School
Diploma - Medical Assistant Program
Vatterott Career College
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