Sharika Clark
Memphis
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at
troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong
background cultivating positive relationships and exceeding goals .
Overview
6
6
years of professional experience
Work History
Housekeeper
Hampton Inn Suites
Memphis
05.2024 - 03.2025
- Disinfected telephones, light switches and other frequently touched objects.
- Scrubbed kitchen appliances, countertops and fixtures.
- Responded to requests from guests regarding housekeeping needs.
- Provided information about hotel services upon request from guests.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Material Handler Team Lead
FedEx
Memphis
02.2021 - 04.2023
- Provided guidance and direction to employees regarding job duties, safety protocols, and performance expectations.
- Collaborated closely with other departments in order coordinate supply chain activities effectively.
- Analyzed data gathered from various sources in order assess customer needs or preferences.
- Prepared detailed reports outlining employee performance metrics such as productivity rates, attendance records.
- Identified areas of improvement within the team's processes or operations in order to increase efficiency.
- Established goals and objectives which aligned with the overall organizational strategy for the department.
- Monitored inventory levels to ensure sufficient stock was available for production needs.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Sandwich Artist /Head Cashier
SUBWAY®Restaurants
Meridian
01.2019 - 04.2023
- Trimmed meats and cheeses for sandwiches as needed.
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Monitored temperature of freezers and coolers throughout shift.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Greeted customers and provided product knowledge.
- Replenished condiments and other supplies at front counter areas.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Operated cash registers to process payments from customers.
- Stocked shelves with products and supplies.
Receptionist
Meridian Honda
Meridian
04.2020 - 05.2021
- Greeted visitors and provided them with assistance.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Sales Representative
AT&T
Meridian
05.2019 - 04.2020
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
- Reviewed monthly performance against targets set by management team.
- Analyzed customer feedback to improve products and services.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
High School Diploma -
Meridian High School
Meridian, Mississippi06-2020
Some College (No Degree) - Business Administration / Law
Southwest Tennessee Community College
Memphis, TNSkills
- Room cleaning
- Inventory management
- Guest relations
- Team leadership
- Customer service
- Communication skills
- Data analysis
- Goal setting proficiency
- Process improvement
- Team building
- Customer engagement
Timeline
Housekeeper
Hampton Inn Suites
05.2024 - 03.2025
Material Handler Team Lead
FedEx
02.2021 - 04.2023
Receptionist
Meridian Honda
04.2020 - 05.2021
Sales Representative
AT&T
05.2019 - 04.2020
Sandwich Artist /Head Cashier
SUBWAY®Restaurants
01.2019 - 04.2023
High School Diploma -
Meridian High School
Some College (No Degree) - Business Administration / Law
Southwest Tennessee Community College