Sharmela Devee

Responsible for the entire sales cycle for the product,
adding new logos in EMEA and UK region's mid-market Market Business

• Attended weekly meetings to discuss and optimize strategies.
• Responsible for the entire sales cycle for the product,
  adding new logos in EMEA and UK region's mid-market
  Business.
• Prepared sales presentations for prospects showing the success and credibility of products.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
• Spearheaded training initiatives to equip team members with essential selling techniques and product knowledge.
• Analyzed market trends and competitor activities to identify new business opportunities and areas for improvement.
• Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.

• Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
• Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.

-Responsible for the entire sales cycle for the product,
adding new logos in EMEA and UK region's Small and
Medium business.
-Responsible for qualifying and validating the inbound
lead, qualifying the opportunity of the prospect,
identifying the fitment of the product with respect to the
customer's requirements, performing product
walkthrough with respect to the business challenges of
the prospect, sending proposals to the prospects based
on solution pitched and taking it to closure.
-Utilize CRM to provide and record timely and accurate
sales activities and status updates.
-Acting as a single point of contact for all Presale activities
which involve serving as an intermediary between
support, engineering teams till the closure of the
prospect.
-Following up regularly with the prospect with regards to
the product usage and challenges until the end of the
trial period.
-Initiating and helping the prospect if any trial extension
needed or if any POC needed to perform before making
the buying decision.
-Maintaining a deep understanding of the product and
speak with customers about the most relevant
features/functionality for their specific business needs.
-Handling product gaps and suggesting any workaround
with the help of the support team.

• Increased sales leads by implementing targeted outreach strategies and personalized followups.
• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
• Built and managed accurate sales pipeline to maintain high volume of activity.
• Achieved and exceeded monthly and annual sales targets.
• Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.