SHARMILA S
HOSUR.Tamilnadu
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
Radical Minds Technologies
04.2023 - Current
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
Education
BSC (IT) -
Vivekananda's College of Arts And Science For Women
01.2022
12th -
St. Joseph mat.hr.sec.School
01.2018
10th -
St.Joseph.mat.hr.sec.School
01.2016
Skills
- Technical skills HTML,C,C Java
- Microsoft office package: Excel, word PowerPoint
- Operating system windows XP,windows7,windows
- Quality Control
- Empathy Display
- Complaint resolution
- Complaint Handling
- Front-end supervision
Activities
- National sverives scheme(NSS)volunteer in Vivekananda's college
- Participated state level kadaddi player
Personal Strength
Good interpersonal
Hobbies and Interests
- Programming
- Web designs
- Editing
Projects
STUDENT DETAILS INTIMATION SYSTEM
Disclaimer
I hear by declare that all the particular furnished my be are in applicationbare true an complete to best of my knoweldge and belife
Timeline
Customer Support Executive
Radical Minds Technologies
04.2023 - Current
BSC (IT) -
Vivekananda's College of Arts And Science For Women
12th -
St. Joseph mat.hr.sec.School
10th -
St.Joseph.mat.hr.sec.School
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