Sharon Alvarado Garcia
Madison
Summary
Goal to strive for what seems impossible in the field of customer satisfaction of any organization
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
MNPS District Enrollment Specialist- Glencliff Enrollment Center
02.2024 - Current
- Helping families enroll students to different MNPS schools
- Scheduling/data entry with microsoft spreadsheets, excel, enrollment appointments,emails/calls daily in a timely manner.Call center like assisting outbound/inbound calls with questions and setting up enrollments
- Also work remotely with multiple screens/ phone lines
- Specialized in Spanish speaking families with any issues or needs,created a friendly environment for families to ease their enrollment experience
Administrative Assistant
H.G Hill Middle School
04.2021 - 04.2024
- Scheduled and coordinated virtual and in-person meetings,appointments,organized and managed sensitive data input over excel, microsoft spreadsheets, retrieving and delivering information quarterly, Created a more efficient workspace by proactively anticipating department needs,sent emails/daily demonstrating a mastery of written communication and attention to detail.Managed calls daily, attended to parents/students in a timely manner
- Work remotely with multiple phone lines and multiple screens
Sales Rep/Store Manager at Hendersonville Location
Freedom Wireless/Reemo Wireless
03.2016 - 01.2021
- Attend customers' specific needs, while staying with -in budget
- Problem solving for unforeseen events
- Worked remotely for training and sales
- Hosting various events with the help of fellow employees
- Served as a Store Manager helping employees with issues that couldn't be solved
- Also training new employees with both computers and1 on1 training
- Helping with HR, payroll for employees and onboarding for new hires
Cashier
Dressbarn
11.2015 - 01.2016
- Assisting customers with their shopping needs
- Providing customers with proper help with selection of what might fit best for them
- As well as providing any additional help at check out
Education
High School Degree -
Gateway Christian Schools
Memphis, TN08.2016
High School - undefined
Hunters Lane Comprehensive High School
Nashville, TN10.2015
Skills
- Communication
- Dependability
- Organization
- Prioritizing
- Microsoft
- Excel
- Multitask
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Schedule and calendar management
- Database entry
- Document scanning
- Telephone reception
- Word processing
- Customer engagement
- Reception management
- Spreadsheet development
- Email management
- Customer service
LANGUAGES
Spanish - written, and verbal
English - written, and verbal
Timeline
MNPS District Enrollment Specialist- Glencliff Enrollment Center
02.2024 - Current
Administrative Assistant
H.G Hill Middle School
04.2021 - 04.2024
Sales Rep/Store Manager at Hendersonville Location
Freedom Wireless/Reemo Wireless
03.2016 - 01.2021
Cashier
Dressbarn
11.2015 - 01.2016
High School - undefined
Hunters Lane Comprehensive High School
High School Degree -
Gateway Christian Schools
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