Sharon Davis Welton
Maryd
Summary
Results-oriented professional with over 16 years in account management and HR. Expertise in strategic thinking and client communication, contributing to successful sales initiatives and enhanced client loyalty while fostering cross-functional collaboration.
Overview
23
23
years of professional experience
Work History
Account Manager
Aflac
Knoxville, TN
05.2009 - Current
Crafted comprehensive account strategies aimed at improving client loyalty and overall satisfaction.
Developed strategic partnerships with key stakeholders to facilitate productive adoption.
Conducted comprehensive analysis of market trends and competitor strategies to drive sales initiatives.
Facilitated collaboration among cross-functional teams to develop and implement tailored solutions for varied client needs.
HR Generalist
MasterCraft
Vonore, TN
03.2003 - 02.2009
- Streamlined employee onboarding process, enhancing new hire experience and reducing time to productivity.
- Developed and implemented HR policies, ensuring compliance with local regulations and organizational standards.
- Facilitated training sessions for staff on performance management, fostering a culture of continuous improvement.
- Managed employee relations issues, resolving conflicts and promoting a positive work environment.
Education
Bachelor of Science - Business Administration
Chadwick Universidy
Birmingham, ALSkills
- Account relationship development
- Service excellence
- Effective collaboration
- Client communication skills
Accomplishments
Rookie of the Year
All first year
Timeline
Account Manager
Aflac
05.2009 - Current
HR Generalist
MasterCraft
03.2003 - 02.2009
Bachelor of Science - Business Administration
Chadwick Universidy