Shawn Fahy
Louisville
Summary
Passionate Assistant Manager with a proven track record in excelling in team leadership and training. Skilled in inventory control and budgeting, I fostered employee development and improved operational efficiency, driving significant revenue growth through exceptional customer service and strategic resource allocation. Excited about cultivating high-performing teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
QRC LLC
10.2021 - 12.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Assistant Manager
Peak Restaurants LLC
01.2016 - 09.2021
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Manager -Trainer
Greer Company/ Mint Julep
02.2010 - 02.2016
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Trained new hires to perform cross-training exercises with experienced workers.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Education
Associate of Applied Science - Medical Technology And Nursing
East Tennessee State University
Johnson City, TN01-1998
Skills
Team Leadership and training
Inventory and cost control
Budgeting and P & L oversight
Food safety and Compliance
Staff training and Coaching
Recruiting and Hiring Talent
Scheduling and Labor Management
Conflict Resolution
Accomplishments
Record sales for multiple years in row. Voted #1 store by community. Voted best of Blount County. Lowest labor cost two years in a row.
Certification
Serve Safe Certified
ABC Certified
Timeline
Assistant Manager
QRC LLC
10.2021 - 12.2024
Assistant Manager
Peak Restaurants LLC
01.2016 - 09.2021
Manager -Trainer
Greer Company/ Mint Julep
02.2010 - 02.2016
Associate of Applied Science - Medical Technology And Nursing
East Tennessee State University
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