Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Hill

Savannah

Summary

Proven to enhance kitchen efficiency and customer satisfaction at Brookdale Assisted Living, I leverage strong work ethic and active listening to exceed goals. Skilled in order verification and fostering positive customer relations, I consistently deliver high-quality service, contributing to improved productivity and repeat business.

Overview

12
12
years of professional experience

Work History

Cook

Brookdale Assisted Living
02.2023 - 04.2024
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Suggested actionable improvements to streamline training procedures.
  • Adjusted recipes based on ingredient availability or customer request.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced environment.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Cook

Watermark Retirement
07.2022 - 02.2023
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Adjusted recipes based on ingredient availability or customer request.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Identified inefficiencies leading to improved productivity.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Cook

Glenwood Court Retirement
11.2021 - 07.2022
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Adjusted recipes based on ingredient availability or customer request.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Identified inefficiencies leading to improved productivity.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Dishwasher

Flemings Steakhouse
06.2021 - 11.2021
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Monitored dishwashing machines for proper functioning.
  • Washed dishes and assisted in bussing tables.

Assistant Manager

TimeWise
03.2018 - 09.2020
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Cashier/Customer Service, Receive merchandise from vendors, Supervise hourly employees
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Maintenance Technician 2

Severn Trent Services
01.2012 - 11.2016

Troubleshot and diagnosed problems with mechanical and electrical systems and equipment in sewer and freshwater plants.

  • Drive and operate F750 Cranetruck.
    Performed PM work on equipment
    Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
    Ordered all parts, supplies and tools.
    Managed available parts, tools and materials inventory to maintain ability to respond promptly to issues.
    Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
    Reduced opportunities for theft and trespassers by securing all entrances and exits.
    Used power and hand tools to complete repairs in a safe and accurate manner.
    Performed locksmithing tasks by installing new locks, door handles and door closers with.

Education

High School Diploma -

John F. Kennedy High School
Granada Hills, CA
06.1983

Skills

  • Order Verification
  • Supply Stocking and Restocking
  • Ingredients measuring
  • Cash register familiarity
  • Active listening skills
  • Strong work ethic
  • Retail sales
  • Goal-oriented
  • People-oriented
  • Merchandising

Timeline

Cook

Brookdale Assisted Living
02.2023 - 04.2024

Cook

Watermark Retirement
07.2022 - 02.2023

Cook

Glenwood Court Retirement
11.2021 - 07.2022

Dishwasher

Flemings Steakhouse
06.2021 - 11.2021

Assistant Manager

TimeWise
03.2018 - 09.2020

Maintenance Technician 2

Severn Trent Services
01.2012 - 11.2016

High School Diploma -

John F. Kennedy High School
Shawn Hill