Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Logan

Tazewell,Tennessee

Summary

Dynamic Sales Manager with a proven track record at Reece Monument CO, enhancing client satisfaction and boosting sales through strategic planning and relationship building. Expert in persuasive negotiations and territory sales management, achieving top performer status by consistently exceeding sales goals. Skilled in leveraging social media to expand customer base and foster long-lasting client relationships.

Overview

9
9
years of professional experience

Work History

Sales Manager

Reece Monument CO
09.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Sales Representative

Spectrum
11.2022 - 09.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Door-to-Door Sales Representative

Cameron Heating and Air
01.2020 - 11.2022
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
  • Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.

Foreman

Clean Cut Lawn Care
03.2016 - 01.2020
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.

Education

High School Diploma -

East Tennessee State University
Johnson City, TN

Skills

  • Relationship building
  • Goals and performance
  • Client relationship management
  • Sales planning
  • Persuasive negotiations
  • Territory sales management
  • Social media savvy
  • Cold calling

Timeline

Sales Manager

Reece Monument CO
09.2023 - Current

Sales Representative

Spectrum
11.2022 - 09.2023

Door-to-Door Sales Representative

Cameron Heating and Air
01.2020 - 11.2022

Foreman

Clean Cut Lawn Care
03.2016 - 01.2020

High School Diploma -

East Tennessee State University
Shawn Logan