Shawndrica Smith
Clarksville
Summary
Compassionate Animal Care Professional with expertise in team supervision, staff training, and client education on pet health. Skilled at fostering safe, engaging environments for pets and owners while delivering memorable experiences. Strong communicator and leader with proven time management and multitasking abilities, dedicated to enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Dog camp counselor for big and little dogs.
Camp bow wow
05.2024 - 12.2025
- Supervised daily activities for campers in a safe and engaging environment.
- Assisted in training new counselors on safety protocols and camp policies.
- Monitored camper behavior to ensure adherence to camp rules and standards.
Cross trainer for Cashier and bather
PetSmart
02.2018 - 05.2024
- Trained team members on product knowledge and customer service techniques.
- Assisted in maintaining store cleanliness and organized product displays.
- Engaged customers to understand their pet care needs and preferences.
- Managed inventory by restocking shelves and tracking product levels.
- Implemented best practices for handling pets safely during customer interactions.
- Contributed to a positive shopping experience through effective communication skills.
- Offered advice on lifestyle modifications to promote healthy habits.
Cross trainer Receptionist/Vet assistant
Banfield pet hospital
06.2021 - 12.2023
- Assisted in patient care and monitored animal well-being.
- Maintained cleanliness and organization of work areas and equipment.
- Educated clients on pet health, nutrition, and preventive care.
- Coordinated with veterinarians to ensure efficient workflow during procedures.
- Documented patient records accurately and updated information as needed.
- Fostered a positive team environment through effective communication and collaboration.
- Offered advice on lifestyle modifications to promote healthy habits.
Supervisor/Guard
Allied Universal security
04.2013 - 02.2018
- Enforced access control policies and procedures for authorized entries.
- Monitored premises to ensure safety and security for all personnel.
- Trained new guards on protocols, emergency procedures, and equipment usage.
Education
Graduate - Certificate of computer information
Tennessee Colleges of Applied Technology
Nashville, TN01-2014
Graduate -
Whites Creek High School
Whites Creek, TN05-2012
Skills
- Dog behavior training
- Animal Behavior Monitoring
- Animal First Aid
- Pet Care Maintenance
- Pet Health Awareness
- Animal education
- Care coordination
- Customer Service
- Time management
- Computers
- Communication skills
- Compassionate communication
Summary
05/05/26, Any organization, Re: Position with your organization, Whom it may concern
Timeline
Dog camp counselor for big and little dogs.
Camp bow wow
05.2024 - 12.2025
Cross trainer Receptionist/Vet assistant
Banfield pet hospital
06.2021 - 12.2023
Cross trainer for Cashier and bather
PetSmart
02.2018 - 05.2024
Supervisor/Guard
Allied Universal security
04.2013 - 02.2018
Graduate - Certificate of computer information
Tennessee Colleges of Applied Technology
Graduate -
Whites Creek High School