Shayda Good
Piney Flats
Summary
Versatile professional with a rich background at Dynamic Landscapes and Washington County 911, adept in AutoCAD and exceptional at task assignment. Spearheaded innovative landscaping projects and coordinated critical emergency responses, enhancing client satisfaction and operational efficiency. Proven track record in improving landscape aesthetics and emergency service times by employing strategic planning and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Landscape Architect
Dynamic Landscapes
10.2021 - Current
- Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.
- Created and implemented variety of landscaping designs based upon residential and commercial customer specifications and budget.
- Played an active role in firm''s marketing efforts by developing engaging portfolio content showcasing successful projects and design expertise.
- Designed functional outdoor spaces tailored to individual client needs resulting in increased use and enjoyment of their properties.
- Provided follow-up appointments with clients to confirm finished projects met expectations.
- Collaborated with multidisciplinary teams to deliver comprehensive design plans, resulting in successful project completion.
- Developed detailed construction documents to ensure proper execution of design elements during construction phase.
- Organized client presentations showcasing proposed designs, leading to increased client satisfaction and project approvals.
- Enhanced overall landscape aesthetics by designing and implementing innovative, sustainable solutions for various projects.
Pharmacy Technician
West Town Pharmacy
03.2021 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
911 Dispatcher
Washington County 911
10.2019 - 03.2021
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Answered calls from automatic routing system and took basic information from callers.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Education
High School Diploma -
Daniel Boone High School
Gray, TN05-2007
Skills
- Safety procedures
- Grading and drainage
- Site analysis
- Task assignment
- Landscaping site plans
- Graphic design
- Employee scheduling
- AutoCAD proficiency
- Construction documentation
Certification
7 certificates in training on Structure Studios VIP3D software.
Timeline
Landscape Architect
Dynamic Landscapes
10.2021 - Current
Pharmacy Technician
West Town Pharmacy
03.2021 - 10.2021
911 Dispatcher
Washington County 911
10.2019 - 03.2021
7 certificates in training on Structure Studios VIP3D software.
High School Diploma -
Daniel Boone High School
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