Shayna Herman

• Prepared patient charts by gathering and organizing medical records ahead of appointments.
• Created and updated arbitration forms for new and existing patients, ensuring accurate documentation of procedures, providers, and medical history.
• Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
• Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
• Assisted with medical coding and billing tasks.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Preparing charts for physical therapists and doctors before appointments
• Handling faxing, scanning, copying, and mailing documents
• Adaptability in a fast-paced clinic setting
• Fostered a welcoming environment, greeting patients and addressing inquiries with professionalism.
• Prepared patient records and scanned documents into the electronic system to ensure accurate recordkeeping.
• Collaborated with coworkers to verify patient information and maintain data accuracy.
• Assisted in the secure shredding of patient records in compliance with confidentiality and HIPAA standards.

• Conducted detailed research to identify and recommend office products for procurement.
• Updated emergency evacuation bags and first-aid kits yearly.
• Managed coordination and retrieval of daily catering services.
• Ensured office printing machines were stocked.
• Streamlined inventory management by restocking and organizing supply rooms efficiently.
• Collaborated with the Exchange-Trade Fund team.
• Acquired and uploaded receipts into the monthly expense report.
• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.
• Supported staff members in their daily tasks and allowed for increased focus on higher-priority assignments.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Gathered, organized, and input information into the digital database.
• Supported financial forecasting.
• Managed sensitive information responsibly, maintaining strict confidentiality standards.
• Maintained inventory and delivered materials to work stations.

• Warmly greeted patients and visitors and made each feel welcome.
• Collected and delivered specimens from various hospital departments to the laboratory.
• Maintained strict adherence to hospital protocols for specimen handling and transportation.
• Returned wheelchairs and stretchers to their designated storage areas, maintaining a safe and organized environment for patients and staff.
• Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
• Ensured patient safety by properly positioning patients in wheelchairs.
• Assisted other patient transporters in moving patients on stretchers.
• Maintained confidentiality of patient data and condition to safeguard health information.
• Delivered and retrieved medical equipment as needed.
• Assisted with the discharge process by escorting patients with belongings to leave the facility safely and comfortably.
• Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.

High school-