Shayne Young
Lebanon,TN
Summary
Approachable and relentless leader with a strong focus on team development and customer engagement. Experienced in managing inventory and driving sales through exceptional service. Ready to leverage expertise to enhance customer satisfaction and operational success.
Overview
2027
2027
years of professional experience
Work History
Car Dealer Representative
TireHub
Nashville, TN & Knoxville, TN
07.2004 - Current
- Managed inventory levels of car dealers to ensure optimal stock availability and reduce downtime.
- Developed strong relationships with customers to enhance satisfaction and drive repeat business.
- Analyzed market trends to identify opportunities for expanding product offering and inventory.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
COWD Center Manager & Outside Sales
Goodyear
Nashville, TN
- Oversaw daily operations, ensuring alignment with company policies and procedures.
- Managed staff scheduling, optimizing workforce efficiency and coverage.
- Implemented training programs, enhancing employee performance and customer service skills.
- Monitored inventory levels, coordinating timely replenishment to meet demand.
- Led performance reviews, providing constructive feedback to support team development.
Retail Store Manager
Goodyear
Nashville, TN
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service standards and operational practices.
- Managed inventory levels, conducting regular stock audits to optimize product availability.
- Analyzed sales data to identify trends, driving strategic decisions for merchandising and promotions.
- Developed employee performance plans, fostering a culture of accountability and growth within the team.
Education
Bachelor of Science - Business Administration And Management
UOP
Nashville, TNSkills
Approachable
Adventurous
Relentless
Speedy
Timeline
Car Dealer Representative
TireHub
07.2004 - Current
COWD Center Manager & Outside Sales
Goodyear
Retail Store Manager
Goodyear
Bachelor of Science - Business Administration And Management
UOP