Shea Coin
Lebanon
Summary
Talented Outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
16
16
years of professional experience
1993
1993
years of post-secondary education
Work History
Outside Sales Representative
DPF Alternative
Nashville
11.2024 - Current
- Developed and maintained relationships with clients to ensure repeat business.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Outside parts Sales Representative
Alley Cassidy
Nashville
09.2023 - 11.2024
- Resolved customer complaints promptly to maintain positive relationships.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Networked to build client base and promote products to new and existing clients.
Parts Delivery Driver/Route Coordinator
Velocity Truck Center
Nashville
03.2022 - 09.2023
- Delivered parts to customers, ensuring timely and accurate service.
- Loaded and unloaded parts from delivery vehicles efficiently.
- Maintained vehicle cleanliness and performed routine safety checks.
- Organized and inventoried parts for delivery.
- Checked orders for accuracy prior to delivery.
- Verified that invoices were accurate before leaving the warehouse.
- Followed all safety regulations while operating company vehicle.
- Communicated with customers regarding orders, returns, and exchanges.
- Performed daily pre-trip inspections on delivery truck.
- Collaborated with other drivers on routes when necessary.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Coordinated daily delivery schedules to optimize route efficiency and timeliness.
- Communicated with drivers to address issues and ensure smooth operations.
- Collaborated with warehouse staff to streamline loading procedures and reduce delays.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Ensured paperwork was completed correctly before delivering parts.
- Obtained customer signature on receipt for pickup or delivery.
- Reported any problems or damage to supervisor immediately upon return from route.
- Managed inventory of parts to ensure accurate delivery and stock levels.
- Delivered parts to customers in a timely manner across various locations.
- Inspected delivery vehicle for safety and maintenance before each trip.
- Communicated with team members to coordinate efficient delivery routes.
- Collaborated with warehouse staff to verify accuracy of orders before dispatch.
- Adhered to safety regulations and company policies during all operations.
- Loaded and unloaded parts from delivery truck.
- Delivered parts to customers in a timely manner.
Parts Delivery Driver
Cumberland International Trucks
Nashville
04.2021 - 03.2022
- Delivered parts to customers, ensuring timely and accurate service.
- Loaded and unloaded parts from delivery vehicles efficiently.
- Maintained vehicle cleanliness and performed routine safety checks.
- Collaborated with warehouse staff to verify inventory levels for deliveries.
- Followed established routes for efficient delivery operations daily.
- Communicated effectively with team members to coordinate logistics and schedules.
- Loaded and unloaded parts from delivery truck.
- Delivered parts to customers in a timely manner.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Organized and inventoried parts for delivery.
- Checked orders for accuracy prior to delivery.
- Verified that invoices were accurate before leaving the warehouse.
- Managed time effectively to ensure deliveries are made according to schedule.
- Followed all safety regulations while operating company vehicle.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Communicated with customers regarding orders, returns, and exchanges.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Ensured paperwork was completed correctly before delivering parts.
- Performed daily pre-trip inspections on delivery truck.
- Obtained customer signature on receipt for pickup or delivery.
- Reported any problems or damage to supervisor immediately upon return from route.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
Parts Delivery Driver
Rush Truck Centers
Nashville
10.2009 - 04.2021
- Delivered parts to customers, ensuring timely and accurate service.
- Loaded and unloaded parts from delivery vehicles efficiently.
- Maintained vehicle cleanliness and performed routine safety checks.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Kept accurate logs of all deliveries and trips.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Reported any problems or damage to supervisor immediately upon return from route.
- Obtained customer signature on receipt for pickup or delivery.
- Performed daily pre-trip inspections on delivery truck.
- Assisted in maintaining warehouse inventory levels as needed.
- Ensured paperwork was completed correctly before delivering parts.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Communicated with customers regarding orders, returns, and exchanges.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Followed all safety regulations while operating company vehicle.
- Managed time effectively to ensure deliveries are made according to schedule.
- Verified that invoices were accurate before leaving the warehouse.
- Checked orders for accuracy prior to delivery.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Organized and inventoried parts for delivery.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Delivered parts to customers in a timely manner.
- Loaded and unloaded parts from delivery truck.
- Followed established routes for efficient delivery operations daily.
- Collaborated with warehouse staff to verify inventory levels for deliveries.
Education
McGavock High School
NASHVILLE, TNSkills
- Customer relationship management
- Parts ordering
- Lead generation
- Technical sales
- Product knowledge
- Effective communication
- Problem solving
- Time management
- Relationship building
- Prospecting techniques
- Prospecting and cultivating
- Goal oriented
- Field sales
- Friendly and cheerful
- Strategic sales techniques
Timeline
Outside Sales Representative
DPF Alternative
11.2024 - Current
Outside parts Sales Representative
Alley Cassidy
09.2023 - 11.2024
Parts Delivery Driver/Route Coordinator
Velocity Truck Center
03.2022 - 09.2023
Parts Delivery Driver
Cumberland International Trucks
04.2021 - 03.2022
Parts Delivery Driver
Rush Truck Centers
10.2009 - 04.2021
McGavock High School