Shelby Lattimer

• Schedule the paint system based on customer EDI and RAN orders.
• Working with other departments internally to make sure the material needed is provided

EX: Working alongside the molding and assembly scheduler to ensure non painted components are molded for the paint system and painted are provided to the assembly department.

• Communication with molding , assembly and sister plant teams to ensure we were receiving and producing parts needed for orders .
• Scheduled parts to be painted to meet daily demands.
• Completed total counts of inventory, racks etc.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Handled ASN's and BOL for shippers.
• Scheduled weekly shippers based on customer demand
• Communicated customer demands with shop floor , to ensure orders were completed day to day

• Guided employees in completing their assigned jobs by creating a positive and open work place .
• Kept up with daily scrap issues , and color checks.
• Communication with other departments , to make sure they had what they needed to complete and ship orders .
• Completion of training matrix on employees.
• Maintained a clean and safe environment to work in.

• Inspecting , labeling and unloading painted parts
• Part identification and material handling.

• Swept hard surface floors using broom or dust mop.
• Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
• Mopped hard floors to clean and remove spills.
• Sanitized classroom’s tables, chairs and sinks.
• Disposed of trash.

• Greeted customers and helped with product questions and purchases.
• Helped customers locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor