Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelby Parrish

Greenbrier,TN

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Server

Longhorn Steakhouse
10.2024 - 03.2025
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.

Receptionist

Greenbrier-Springfield Animal Hospital
09.2023 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed and filled prescriptions for patients in clinic and online.
  • Handled cash transactions and maintained sales and payments records accurately.

Food Service Worker

Whitt`s Barbecue
08.2018 - 01.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Had the responsibility of opening and closing the restaurant, getting mail, opening the cash register by sorting cash accurately, and closing the cash register by matching credit card and cash sales.

Patient Service Representative

Tennessee Orthopedic Alliance
01.2020 - 05.2021
  • Verified insurance eligibility and coverage for patients.
  • Took copayments and compiled daily financial records.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Managed multiple doctor`s schedules and patient records efficiently while following all doctor specific guidelines.
  • Became cross trained in multiple clinics to be more versatile and knowledgeable.

Education

Certificate - Dental Lab Technology

Tennessee College of Applied Technology
Nashville, TN
01.2018

High School Diploma -

Greenbrier High School
Greenbrier
12-2016

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Laboratory safety protocols

Certification

  • Certified Dental Lab Technician, Tennessee College of Applied Technology - 2017-2018

Timeline

Food Server

Longhorn Steakhouse
10.2024 - 03.2025

Receptionist

Greenbrier-Springfield Animal Hospital
09.2023 - 10.2024

Patient Service Representative

Tennessee Orthopedic Alliance
01.2020 - 05.2021

Food Service Worker

Whitt`s Barbecue
08.2018 - 01.2022

Certificate - Dental Lab Technology

Tennessee College of Applied Technology

High School Diploma -

Greenbrier High School

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Shelby Parrish