Shelby Taylor
Nashville
Summary
Highly skilled in customer service with valuable experience in creating professional, positive environments. Adept at managing high-volume situations. Possess strong communication and interpersonal skills, ensuring positive experiences and efficient time management . Proven ability to improve workflow and enhance team efficiency, contributing significantly to a team environment. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased morale.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Server/Catering Manager
Corkys BBQ +1 (615) 775-3002
Nashville
08.2020 - Current
- Provided excellent customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders and payments efficiently at cash register.
- Resolved customer complaints promptly to enhance dining experience.
- Recommended menu items based on customer preferences and dietary needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Catering Manager
Premier bartending and events 615-917-8913
Nashville
01.2022 - 03.2026
- Managed event logistics for diverse catering services.
- Coordinated with clients to understand catering needs and preferences.
- Supervised staff during events to ensure service quality and efficiency.
- Assisted in setting up tables, chairs, decorations prior to a catered event.
- Scheduled, organized and led food tastings to facilitate selections and surpass expectations.
- Reviewed invoices from vendors after each event and approved payment when appropriate.
Ophthalmic laboratory technician
Southern Optical
Nashville
08.2025 - 02.2026
- Operated and maintained optical fabrication equipment for lens production.
- Inspected finished lenses for quality and accuracy before delivery.
- Collaborated with opticians to ensure precise lens specifications.
- Adjusted lens prescriptions according to customer requirements and feedback.
- Operated edging machines to cut lenses according to specifications on job tickets.
- Troubleshot any issues encountered during production process in a timely manner.
- Repaired frames and lenses as needed to meet customer expectations.
- Labeled finished eyewear products correctly prior to delivery.
Education
James Lawson Highschool
Nashville, TnSkills
- Customer service
- POS operation
- Event coordination
- Problem solving
- Attention to detail
- Time management
- Multitasking ability
- Team collaboration
- Exceptional customer service
- Food preparation and safety
- Fast paced environment adaptability
- Professionalism
Timeline
Ophthalmic laboratory technician
Southern Optical
08.2025 - 02.2026
Catering Manager
Premier bartending and events 615-917-8913
01.2022 - 03.2026
Server/Catering Manager
Corkys BBQ +1 (615) 775-3002
08.2020 - Current
James Lawson Highschool