Shelby Wild
Oakland
Summary
Dynamic Assistant Manager at Dollar Tree Stores with a proven track record in employee training and exceptional customer service. Expert in sales reporting and point-of-sale systems, successfully enhancing team performance and operational efficiency. Adept at resolving complex customer issues and fostering a collaborative work environment to achieve business objectives.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
Oakland
12.2021 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Fayette Ware Comprehensive High School
13470 TN-59 Somerville TN 3806805-2022
Skills
- Employee training
- Sales reporting
- Point-of-sale systems
- Customer service
- Staff scheduling
- Inventory management
Timeline
Assistant Manager
Dollar Tree Stores
12.2021 - Current
High School Diploma -
Fayette Ware Comprehensive High School
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