Shelly pratto
Chattanooga
Summary
Motivated professional experienced in fast-paced environments. Demonstrated ability to thrive under pressure while maintaining high-quality work and adapting to last-minute changes. Committed to contributing to team success through effective communication and proactive problem-solving.
Overview
36
36
years of professional experience
Work History
Grocery TL, Homelines TL
Walmart
Signal Mountain
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Grocery manager, grocery coach
Walmart
Hixson
07.2012 - 06.2025
- Managed daily operations of grocery department and ensured compliance with company standards.
- Oversaw inventory control processes and maintained optimal product availability.
- Coordinated schedules to ensure adequate coverage during peak hours.
- Trained and mentored staff on customer service practices and department procedures.
- Mentored associates in order to build confidence and foster a supportive environment.
- Encouraged a positive work environment through team-building activities and recognition programs.
- Coordinated product displays to enhance visual merchandising and customer engagement.
Dairy manager, backroom supervisor, homelines man
Walmart
Rockwood
06.2001 - 03.2012
- Oversaw daily operations of dairy department and maintained cleanliness standards.
- Managed dairy inventory and ensured proper stock rotation.
- Trained staff on dairy product handling and safety procedures.
- Monitored product quality and temperature to meet safety regulations.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Pulled out of date products from shelves and cases, disposing of items in proper bins.
- Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
- Evaluated employee performance through periodic reviews and provided feedback as needed.
- Reviewed market trends regularly to determine pricing adjustments for products sold.
- Ensured accuracy and efficiency of merchandise receiving and stocking processes.
- Assisted in training and developing new backroom team members.
- Kept stockroom clean and neat for maximum productivity.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Cashier. Apparel associate, Dairy associate
Walmart
Crossville
06.1990 - 06.2001
- Operated cash register and processed customer transactions accurately.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area for efficient operations.
- Used suggestive selling techniques to promote add-on sales.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Performed other duties as assigned by management.
Education
Business
Bellevue University
Bellevue, NE 07.2020 - 12.2020
Some College (No Degree) - Mass Communication
Middle Tennessee State University
Murfreesboro, TNSkills
- Inventory management
- Customer relationship management
- Visual merchandising
- Employee training
- Organizational skills
- Equipment operation
- Flexible and adaptable
References
References available upon request.
Timeline
Grocery TL, Homelines TL
Walmart
06.2025 - Current
Business
Bellevue University
07.2020 - 12.2020
Grocery manager, grocery coach
Walmart
07.2012 - 06.2025
Dairy manager, backroom supervisor, homelines man
Walmart
06.2001 - 03.2012
Cashier. Apparel associate, Dairy associate
Walmart
06.1990 - 06.2001
Some College (No Degree) - Mass Communication
Middle Tennessee State University