Sherene Smith
Good Nite Care
Nashville
8
years of professional experience
Compassionate Home Health Aide experienced in patient advocacy and care plan adaptation. Enhanced patient support through effective communication and problem-solving skills, fostering a reliable and empathetic environment. Delivered exceptional customer service by resolving conflicts and ensuring satisfaction, contributing to organizational goals.
Work History
Home Health Aide
2 Years 10 Months- Coordinated transportation arrangements for medical appointments and community outings.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Cashier Team Lead
2 Years 1 Month- Supervised team of cashiers to ensure efficient customer service and accurate transactions.
- Trained new cashiers on company policies, procedures, and point-of-sale systems.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Monitored register operations and ensured compliance with financial controls.
- Conducted regular audits of cash registers to ensure accuracy in cash handling practices.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Elderly Caregiver
5 Years 5 Months- Developed personalized care plans based on client needs and preferences, enhancing quality of life.
- Monitored and documented health changes, communicating effectively with healthcare providers and families.
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Trained new caregivers on best practices for elderly care, fostering a supportive team environment.
- Offered companionship and kindness to elderly patients.
Education
High School Diploma
Skills
Healthcare support
Personal hygiene assistance
Feeding assistance
Nutritional planning
Patient advocacy
Adaptable scheduling
Multitasking
Problem-solving
Decision-making
Teamwork and collaboration
Dependable and responsible
Friendly
positive attitude
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Dancing
Gardening
I like trying new recipes and food trends.
Timeline
Home Health Aide
Good Nite Care
09.2023 - 07.2026Read More
Cashier Team Lead
Walmart
08.2023 - 09.2025Read More
Elderly Caregiver
Rock a by Agency
03.2018 - 08.2023Read More
Kingston High School
High School Diploma
Read More